The Waiter at Brazilian Rodizio will provide exceptional table service in a vibrant churrascaria setting, ensuring guests enjoy an authentic Brazilian dining experience. This Brazilian Rodizio Jobs role involves taking orders, serving food and beverages, and maintaining a welcoming atmosphere for diners at Brazilian Rodizio’s Lavington location. Brazilian Rodizio seeks enthusiastic individuals with strong customer service skills to enhance guest satisfaction and uphold the restaurant’s reputation for excellence.
Key Responsibilities
- Guest Service: Greet guests warmly, present menus, and
explain Brazilian Rodizio’s rodizio-style dining concept, ensuring a
memorable experience.
- Order
Management: Take accurate food and beverage
orders, including premium cuts like Beef Picanha and Lamb Cordeiro, and
relay them to the kitchen and passadors promptly.
- Food and
Beverage Service: Serve grilled
meats, sides, and drinks from Brazilian Rodizio’s
menu, ensuring timely delivery and adherence to presentation standards.
- Table
Management: Clear and reset tables
efficiently, maintaining cleanliness and organization in the dining area
to support Brazilian Rodizio’s high-energy ambiance.
- Guest
Interaction: Address guest inquiries about menu
items, such as the Market Table & Feijoada Bar, and provide
recommendations to enhance their dining experience.
- Upselling: Promote Brazilian Rodizio’s specialty
cocktails (e.g., Passion Ginger Caipirinha, KES 750) and dessert offerings
to increase sales.
- Team
Collaboration: Work closely
with passadors, waitresses, and kitchen staff to ensure seamless service
delivery during busy periods at Brazilian Rodizio.
- Compliance: Adhere to Brazilian Rodizio’s hygiene, safety,
and service standards, ensuring compliance with food safety regulations.
- Feedback
Collection: Gather guest feedback and report
to management to support Brazilian Rodizio’s commitment to continuous
improvement.
Key Outputs/Deliverables
- Exceptional guest satisfaction through attentive
and friendly service, reflecting Brazilian Rodizio’s high standards.
- Accurate and timely order delivery, enhancing
the rodizio dining experience.
- Clean and organized dining areas, maintaining
Brazilian Rodizio’s vibrant ambiance.
- Increased sales through effective upselling of
menu items and cocktails.
- Positive guest feedback, contributing to
Brazilian Rodizio’s reputation as Nairobi’s leading churrascaria.
- Collaborative teamwork, ensuring smooth operations during
peak hours.
- Compliance with hygiene and safety standards,
upholding Brazilian Rodizio’s quality assurance.
Qualifications and Skills
- Certificate or Diploma in Hospitality, Food and
Beverage Service, or a related field from a recognized institution.
- 1–2 years of experience as a waiter in a
high-energy restaurant or hospitality environment, preferably in Nairobi.
- Excellent customer service and communication
skills to engage with Brazilian Rodizio’s diverse clientele.
- Ability to work in a fast-paced, high-energy
environment, aligning with Brazilian Rodizio’s dynamic culture.
- Knowledge of Brazilian cuisine or churrascaria
service is an advantage.
- High integrity and professionalism, reflecting
Brazilian Rodizio’s commitment to excellence.
- Flexibility to work shifts, including weekends
and evenings (09:00 AM – 11:00 PM).
How to Apply
Candidates
must apply by emailing an updated CV to hr@brazilianrodizio.co.ke, clearly
indicating the position applied for in the subject line (e.g., “Waiter
Application – Brazilian Rodizio”). CVs should be in PDF format. Only
shortlisted candidates will be contacted.
