Job Summary
We are
seeking a professional, organized, and customer-oriented Receptionist to be the first point of contact at our specialist
clinic in Nanyuki. The ideal candidate will handle front desk operations,
manage patient appointments, and support the smooth flow of clinic activities.
Prior experience with medical records is preferred to ensure accuracy and
confidentiality in patient information management.
Key Responsibilities
- Greet and assist patients and visitors in a
professional and welcoming manner.
- Manage appointment scheduling, confirmations,
and follow-ups.
- Maintain accurate patient records, ensuring
proper filing and confidentiality.
- Handle patient registration, billing support,
and general inquiries.
- Direct patients to the appropriate clinic
services and staff.
- Manage incoming calls, emails, and
correspondence.
- Ensure the reception area is tidy, organized,
and stocked with clinic materials.
- Provide administrative support to the clinic
team as required.
- Uphold patient confidentiality and comply with
healthcare regulations.
Requirements
Qualifications and Experience
- Bachelor’s degree in Business Administration,
Healthcare Management, or a related field.
- Previous experience as a receptionist or
administrative assistant; exposure to a medical/healthcare setting and
handling medical records is strongly preferred.
- Excellent communication and interpersonal
skills.
- Strong organizational and multitasking
abilities.
- Proficiency in MS Office and basic computer
applications.
- Attention to detail and a professional demeanor.
- Must be a resident of Nanyuki.
How to Apply
