Customer Care Rep Job in Kenya - Riziki Source

Our client is seeking highly motivated and customer-focused Customer Care Representatives to join their dynamic team. If you are passionate about solving problems, building relationships, and making a real difference in customers’ lives — this is your opportunity to grow your career in customer service and communication.

Qualifications:

  • Diploma or Bachelor’s degree in Business, Communication, Customer Service, or a related field
  • Strong communication skills with fluency in English and Kiswahili
  • Attentive, patient, and empathetic with a genuine passion for serving customers
  • Ability to troubleshoot and provide effective solutions under pressure
  • Self-motivated, organized, and able to work both independently and in a team
  • Proficient in computer systems and comfortable learning new technology tools
  • A Person with Disability (PWD) is strongly encouraged to apply

Benefits:


  • Competitive monthly salary package
  • Ongoing training and career growth opportunities
  • Inclusive and supportive work environment
  • Opportunity to work with a mission-driven organization improving lives across Kenya

How to Apply:

Please fill out the application form below and upload the following: https://docs.google.com/document/d/1AN89n-o52PY6DXeHO5SAWP9Whu5w3aVc1-rQA28I_xs/edit?tab=t.0

  • A cover letter demonstrating your suitability for this role
  • An updated CV
  • Contact details of three professional referees