Job Description
Manage and Improve Lead Follow-up in Zoho CRM:
- Oversee
the timely and effective follow-up of marketing-generated leads within the
Zoho CRM platform.
- Ensure
that all leads are accurately captured, categorized, assigned, and
monitored through the sales funnel.
- Optimize
CRM workflows and reporting dashboards to improve visibility and
decision-making.
Track and Report Sales Pipeline Across Business Units:
- Monitor
the progress of sales opportunities across Mechanical, Electrical,
Instrumentation, and Civil units.
- Maintain
an updated sales pipeline dashboard for internal use and strategic
reviews.
- Prepare
and present regular reports on sales pipeline health, key opportunities,
and forecasted revenue.
Submit Complete and Compliant Government Tenders:
- Ensure
all tender submissions meet the mandatory compliance, technical, and
administrative requirements.
- Coordinate
end-to-end preparation and submission of government bids in line with
procurement laws and client instructions.
- Maintain
a checklist system to verify completeness and accuracy before final
submission.
Build and Maintain a Pre-Sales Resource Library:
- Develop
and continuously update a structured repository of pre-sales materials,
including company profiles, CVs of key staff, registration certificates,
project references, licenses, and proposal templates.
- Ensure
quick and easy access to reusable content for tender and proposal
preparation.
Increase Tender Win Rate Through Better Targeting and
Preparation:
- Support
opportunity qualification and bid/no-bid decision-making to focus efforts
on high-potential tenders.
- Analyze
past bid outcomes to improve targeting, pricing strategies, and technical
responses.
- Maintain
a database of competitor trends and market intelligence to inform bid
strategy.
Coordinate Tender Preparation Across Departments:
- Serve
as the central coordinator between Business Development, Engineering, QS,
and Procurement teams to gather required inputs for tender documentation.
- Create
and manage preparation timelines to ensure timely delivery of each section
of the bid.
- Facilitate
regular check-ins to monitor progress and resolve blockers early.
Improve Internal Response Time for Tender Inputs
- Standardize
request formats and timelines to streamline internal input collection.
- Develop
internal SLAs for common submission components and track adherence.
- Identify
recurring delays or bottlenecks and recommend solutions to improve
departmental responsiveness.
Qualifications
Qualifications
and Experience Requirements
- 5+
years in pre-sales, bid coordination, or proposal development in
engineering or construction
- Experience
with government tendering (public procurement rules, technical
evaluations)
- Strong
command of Zoho CRM (lead tracking, reports, automations)
- Familiarity
with Mechanical, Instrumentation, and Electrical projects
- Excellent
writing and document control skills
How to
Apply