Job Purpose:
To support the Employee Relations, Employee Experience, and
Culture (ER, EX & Culture) function by handling day-to-day HR matters,
supporting ongoing employee engagement initiatives, managing basic Employee
Relations cases, and helping maintain a positive and inclusive workplace
culture.
Responsibilities
Employee Relations:
- Support
the handling of disciplinary cases, grievances, and general conduct
matters in line with HR policies and Kenyan labour laws.
- Maintain
accurate and confidential employee relations case records and trackers.
- Assist
in preparing documentation for hearings, appeals, and investigations.
- Support
updates to HR policies and manuals to ensure compliance with employment
legislation.
- Organize
and participate in staff forums and employee-management forums as needed
to promote dialogue and issue resolution.
Employee Experience
& Culture:
- Coordinate
and organize employee engagement initiatives, recognition programs, and
culture campaigns.
- Support
planning and delivery of internal events including townhalls,
team-building activities, and wellness sessions.
- Contribute
to the design and rollout of employee experience journeys and moments that
matter across the employee lifecycle.
- Support
the preparation of employee newsletters and reports on welfare, engagement
outcomes, and organizational actions.
- Help
administer employee feedback tools such as engagement and pulse surveys.
- Draft
internal communication content related to employee experience, engagement,
and workplace culture.
- Assist
with organizing focus groups, analyzing engagement data and identifying
areas for improvement.
- Organize
and deliver company-wide and departmental recognition programs such as
awards, appreciation events, and spotlight campaigns.
General Support:
- Provide
day-to-day HR administrative support including documentation, reporting,
and coordination with business units.
- Work
closely with HR Business Partners and other HR teams to deliver responsive
and people-focused support.
Qualifications
- Bachelor’s
degree in Human Resources, Business Administration, or a related field.
- Diploma
in Human Resource Management and/or CHRP certification is an added
advantage.
- 1–2
years of experience in generalist HR roles, with exposure to employee
relations and engagement.
- Solid
understanding of the Kenyan Employment Act and Labour Laws.
- Experience
supporting disciplinary processes and coordinating employee engagement
activities.
- Strong
interpersonal and communication skills, with the ability to engage
confidently across all staff levels.
- Excellent
organizational skills with a keen eye for detail and the ability to handle
sensitive information professionally.
- Ability
to manage multiple priorities in a fast-paced environment and deliver
results within set timelines.
- Proficiency
in Microsoft Office, particularly Excel, for data tracking and reporting.
How to Apply
