E-Commerce Officers Jobs in Kenya - Employd Staffing

Position: E-Commerce Officers.

Job Location: Remote.
Salary Range: 30K-40K.

Company Description.

Employd Staffing Solutions Ltd is a comprehensive Human Capital Consultancy firm based in Nairobi County, Kenya. Our core HR activities include Recruitment, Labour Outsourcing, Payroll Management, and Employee Trainings. We build fruitful relationships with our clients and always aim to add value to their business by improving the efficiency of their HR activities and increasing the return on their Human Capital spend.

Key Responsibilities.


  • Developing and executing e-commerce strategies,setting goals, identifying target audiences, and creating plans to achieve online sales objectives.
  • Staying informed about the latest trends and competitor strategies to identify opportunities for growth and improvement.
  • Coordinating product launches, promotions, and other marketing activities to drive sales and engagement.
  • Ensuring the website is functioning correctly, user-friendly, and optimized for Optimizing the customer journey.
  • Analyzing website traffic, sales data, and customer behavior to identify areas for improvement.
  • Ensuring the website is functioning correctly and addressing any usability or conversion issues.
  • Managing SEO, PPC, email marketing, and social media campaigns to drive traffic and increase sales.
  • Identifying trends and opportunities for revenue growth,Implementing strategies to drive sales and increase average order value.
  • Customer service and support:Support channels and ensuring prompt and effective responses to inquiries.
  • Working with merchandising, marketing, IT, and other teams to achieve business goals.
  • Negotiating contracts, managing partnerships, and ensuring smooth operations.
  • Working with merchandising teams to ensure optimal inventory levels and prevent stockouts or overstock situations.
  • Overseeing the fulfillment process, including shipping and returns, to ensure timely and accurate delivery.
  • Payment gateway management: Ensuring secure and reliable payment processing

Qualifications.

  • A bachelor’s degree in marketing, business administration, information technology, or a related field.
  • Minimum of 2-3 years of experience in E-Commerce .
  • Proficiency in using e-commerce platforms.
  • Experience with various digital marketing channels, including SEO, SEM, social media marketing, email marketing, and content marketing
  • Familiarity with web analytics tools such as Google Analytics, Google Tag Manager, or similar platform
  • Experience in managing digital product inventory or working with product development teams is beneficial.
  • Sales Management: Experience in sales and business development is an advantage.

How to Apply

Qualified and interested candidates should share their CVs to jobs@employd.co.ke with the subject line  E-Commerce Officer.Only shortlisted candidates will be contacted.