Director, Human Resources & Administration
Role Summary:
Reporting to the Chief Executive Officer, the job holder will
lead, manage, and coordinate the Human Resources and Administration functions
in the Hospital and all its institutions – Cardiothoracic Centre (CTC),
Hospital College and Hospital Community Health & Development.
Key Responsibilities:
Responsible for all HR and Administrative Services strategy
development and policy formulation and ensuring approved policies and
procedures are implemented.
Strategic Alignment and Transformation
- Be
a strategic business partner to the CEO and senior leadership to enable
delivery of the hospital’s vision and goals.
- Translate
AGC Tenwek Hospital’s strategic plans into a clear people strategy with
defined cultural and organizational outcomes.
- Lead
the people side of AGC Tenwek Hospital and all its institutions’
transformation, including overall organizational structure,
decentralization, and top team effectiveness.
- Support
the implementation of the redesigned leadership structure.
- Redesign
organizational structures and decision-making norms to reflect agility,
accountability, and inclusivity.
- Serve
as a catalyst for transformation across AGC Tenwek Hospital’s leadership,
helping build a culture of trust, empowerment, and Christian values.
Leadership and Culture
- Jointly
with other members of the Hospital Management Team, oversee the
implementation of the Board policies and directives regarding HR and
Administrative Services.
- Provide
leadership to the direct reports, including appropriate support to their
personal development.
- Implement
and embed AGC Tenwek Hospital’s organization-wide culture strategy.
- Develop
and implement a culture metrics framework and embed desired behaviours.
- Coach
and empower senior leaders to model AGC Tenwek Hospital’s values in ways
that are both visible and impactful.
- Design
leadership development programs that anchor a growth mindset and
collaborative ethos.
- Be
a steward of culture and psychological safety across the organization and
the ecosystem that AGC Tenwek Hospital is building in the region.
Talent and Systems
- Build
strong internal pipelines for leadership and technical roles through
robust talent mapping and succession planning.
- Shape
a forward-looking view of the external talent market and design bold,
effective solutions for pipeline development
- Lead
equitable and high-impact performance management, reward and recognition,
and career development systems that balance empowerment with
accountability
- Strengthen
AGC Tenwek Hospital’s employer brand in alignment with its purpose and
people proposition, across markets.
People Experience and
Engagement
- Champion
employee experience across the lifecycle—onboarding, development,
feedback, and growth.
- Oversee
systems and rituals that support well-being, agility, and inclusion.
- Develop
and track people-related KPIs that reflect both engagement and impact.
Compliance and
Governance
- Ensure
adherence to local and international employment law and lead on ethical
standards.
- Launch
a comprehensive compensation and benefits review.
- Maintain
oversight of HR compliance and policy frameworks.
- Lead
digital transformation of HR operations.
Administrative Services
& Security
- Responsible
for ensuring that the administrative arm of the Hospital is running
efficiently and effectively.
- Oversee
Maintenance department and provision of Engineering Services i.e.
Biomedical services, Repair & Maintenance services, Mechanical &
Electrical services, Plumbing and Sanitation, Power generation, Servicing
of Hospital Equipment etc
- Oversee
all Hospitality services in the Hospital, i.e. housekeeping and laundry,
catering, managing visitors’ admission procedures amongst other processes.
- Ensure
compliance to all legal requirements e.g. NEMA and other regulatory bodies
that deal with the Hospital.
- Responsible
for provision of effective and efficient Security services across the
Hospital and the entire Campus.
- Work
closely and transparently with all external partners including third-party
vendors and consultants where administration support is needed.
- Review
and ensure compliance with all contracts entered by Tenwek Hospital.
Qualifications
- Master’s
degree in business administration (MBA) with a focus on Human Resource
Management, Strategic Management/Strategy and Operations, Healthcare
Administration, Business or related field.
- Bachelor’s
degree in Human Resource or equivalent from a recognized institution. A
post graduate qualification in Human Resource Management is mandatory.
- At
least ten years’ experience as a Head of HR and Administration with at
least 5 years overseeing HR, Engineering, Security, and general
administrative functions at top management level.
- Must
be a Practicing member of the Institute of Human Resource Management of
good standing, preferably with a practicing certificate.
- Well
versed with relevant legislations
- Ability
to work on tight deadlines.
- Knowledge
of professional standards in relevant areas
- Experience
in supervising, coaching, and mentoring a team in a fast-paced
environment.
- Good
judgment and problem-solving skills
- Excellent
communication and interpersonal skills
- A
committed Christian
How to Apply
Interested candidates who meet the above criteria should send
their applications to ceo@tenwekhosp.org on or before 25
July 2025 enclosing:
- Resume,
Cover Letter & Statement of Faith*
*What is a statement of
faith?
A statement of faith should describe your Christian faith and
how you see it as relevant to your involvement with Tenwek Hospital. The
statement can either be incorporated into the cover letter or submitted as a
separate document and should include, at a minimum, a description of your
spiritual disciplines (prayer, study, etc.) and your current fellowship or
place of worship.
