Ecosystem Lead, NGO Sector, Job in Kenya - KCB Bank

Key Responsibilities

Strategy Development & Execution

  • Design and implement an ecosystem strategy for NGOs, foundations, and donor-funded projects.
  • Translate sector needs into targeted Customer Value Propositions (CVPs), encompassing banking, credit, payments, insurance, and digital channels.

Stakeholder Engagement & Relationship Management

  • Build and maintain strategic relationships with NGOs, funding partners, UN agencies, government-aligned programs, and implementation partners.
  • Engage with procurement officers, grant managers, finance directors, and program leads to provide comprehensive banking solutions.

Ecosystem Structuring & Value Chain Finance


  • Map NGO value chains (e.g., implementing partners, suppliers, contractors, field agents).
  • Develop and promote financing solutions for:
  • NGO contractors and vendors
  • Healthcare and education programs
  • Relief supply and logistics networks
  • Introduce tailored lending models (e.g., program-based credit, LPO financing, guarantee-backed funding).

Product Innovation & Digitization

  • Co-develop embedded banking tools for:
  • Donor disbursements
  • Beneficiary payments
  • Mobile-based grant tracking and reporting
  • Leverage fintechs to digitize cash transfer programs, field agent payments, and NGO treasury services.

Internal Coordination & Collaboration

  • Work cross-functionally with Corporate, Retail, Micro-Banking, DFS, Treasury, and Bancassurance to deliver aligned solutions.
  • Coordinate ecosystem sales enablement and performance reporting across business units.
  • Ensure proper revenue attribution and joint scorecard reviews across contributing teams.

Data & Performance Analytics

  • Maintain an up-to-date NGO ecosystem database with funding levels, projects, geographies, and transaction volumes.
  • Track and analyze ecosystem KPIs including deposits, credit utilization, product penetration, and client engagement.

Thought Leadership & Sector Visibility

  • Represent KCB in NGO forums, donor workshops, and sector networks.
  • Generate insights on trends in aid financing, humanitarian innovations, and regulatory changes impacting NGOs segment.

Qualifications

Education

  • Bachelor’s degree in any relevant area

Experience

Total Minimum No of Years’ Experience Required 6

  • Sales and business development 6 ES
  • Relationship and stakeholder management 6 ES
  • Experience in the FBO sector 3 ES
  • Management reporting and presentation 3 ES
  • Project management 3 DE
  • Digital products solutioning 2 DE
  • Business (performance) analysis 2 ES
  • Financial analysis 2 ES
  • Credit/lending 2 DE
  • Banking operations

How to Apply

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