The Bartender shall be responsible for preparing and serving high-quality alcoholic and non-alcoholic beverages to customers while providing exceptional customer service. S/he will ensure a welcoming and efficient bar experience, maintaining cleanliness and organization, and adhering to all safety and regulatory standards to support bar operations and profitability.
Responsibilities
and Duties
Customer
Service
- Provide prompt,
friendly, and professional service to guests, ensuring a positive
experience.
- Engage with
customers to take drink orders, offer recommendations, and address
inquiries or concerns.
- Handle
complaints professionally and escalate unresolved issues to the Bar/Lounge
Manager when necessary.
- Maintain a
welcoming and inclusive atmosphere for all patrons.
Beverage Preparation and Service
- Prepare and
serve a variety of alcoholic and non-alcoholic beverages, including
cocktails, beers, and wines, adhering to standard recipes and presentation
guidelines.
- Ensure
consistency in drink quality and portion control to meet company
standards.
- Monitor and
maintain bar cleanliness, including wiping down surfaces, cleaning
glassware, and organizing bar tools.
- Restock bar
supplies, including garnishes, ice, and beverages, throughout shifts to
ensure uninterrupted service.
Bar
Operations
- Assist in
setting up and closing the bar according to established procedures.
- Monitor
inventory levels and report low stock to the Bar Manager.
- Support private
functions and special events by preparing drinks and assisting with setup
as directed.
- Adhere to all
operational standards, including compliance with Kenyan alcohol
regulations and the Alcoholic Drinks Control Act.
Health,
Safety, and Compliance
- Follow health
and safety protocols, including proper handling of food and beverages.
- Comply with all
licensing requirements and regulations related to alcohol service.
- Participate in
alcohol awareness training as required.
- Maintain a
clean and sanitary work environment to meet governmental health standards.
Team
Collaboration
- Work
collaboratively with bar staff, waitstaff, and management to ensure smooth
operations during peak hours.
- Communicate
effectively with team members to coordinate service and resolve any
issues.
- Assist with
training new staff members as directed by the Bar Manager.
Additional
Duties
- Perform
additional tasks as assigned by the Bar Manager to support efficient bar
operations.
Education
and Certification
- At least
Diploma in bartending or mixology from a recognized hospitality
institution.
- Food &
Beverage Service Certificate will be an added advantage.
- Minimum of 1–2
years of bartending or hospitality experience.
- Food Handler
Certificate / Food Safety & Hygiene Training.
Skills
and Knowledge
- Strong customer
service skills with the ability to engage and build rapport with guests.
- Knowledge of
beverage preparation, including cocktails, beers, and wines.
- Ability to
perform efficiently under pressure in a dynamic, fast-paced environment.
- Excellent
communication and interpersonal skills.
- Basic math
skills for handling payments and inventory.
- Understanding
of health, safety, and alcohol service regulations.
- Team-oriented
mindset with a willingness to support colleagues.
- Ability to
adapt to changing priorities and handle stressful situations
professionally.
How To
Apply
Application
Guidelines
- Subject of
Email: Please
indicate “Bartender” as the subject of your email
application.
- How to
Apply: Send
your application to jobs@gmcplace.co.ke.
- Deadline for
Application: 5th June 2025.
- Shortlisting
Process: Applications
will be reviewed on a rolling basis.
- Recruitment
Fee: Please
note that GMC Place does not charge any recruitment fee for interviews or
job placements.
- Communication: Due to the high
volume of applications, only shortlisted candidates will be contacted.
- Disqualification: Canvassing will
lead to automatic disqualification.
- Consent: By submitting
an application, candidates give express consent to the employer to conduct
background checks as necessary.
- Equal
Opportunity: GMC Place – Kitengela is an equal opportunity
employer.
