Job purpose
The job holder will be responsible for working closely with the
project team members and leads to help deliver strategic organizational
projects efficiently. The business analyst is tasked to streamline user
requirements and deliver quality, on time and on budget projects.
Responsibilities
- Project
Coordination and Administrative Support
- Communication
and Collaboration
- Solution
Design and Evaluation
- Risk
& Compliance
Project Coordination and Administrative support.
- Gather
and analyze business requirements through interactions with stakeholders.
- Translate
business needs into detailed and clear system requirements.
- Ensure
that requirements align with organizational goals and can be effectively
implemented.
- Assist
in developing and maintaining project plans, timelines, and schedules.
- Provide
regular progress reports to management and facilitation of stakeholder’s
meetings and workshops.
- Assist
in the preparation and distribution of project-related communications,
such as memos and updates.
- Assist
in the preparation and submission of project-related documentation for
regulatory approvals or compliance requirements.
- Provide
administrative support for project-related special events or initiatives.
- Handle
any other administrative tasks as assigned by the project manager or team
members.
- Assist
in the preparation of presentations, reports, and other project-related
materials.
Communication and
Collaboration
- Serve
as a liaison between business stakeholders, Vendor and the IT development
team.
- Facilitate
effective communication, ensuring a shared understanding of project goals
and requirements.
- Collaborate
with cross-functional teams to address challenges and find optimal
solutions.
- Communicate
to management on root cause issues causing conflict with the intended
process execution and recommended solutions.
- Monitor
and train internal users on newly implemented systems to heighten
awareness of new systems.
- Establish
and maintain relationships with third parties / vendors.
- Partner
with other stakeholder teams across business units to develop necessary
analysis and documentation in a collaborative way, communicating
effectively and efficiently with all stakeholders.
- Develop
meaningful and lasting relationships with partners for optimized systems
integration, and respond to questions and concerns from managers and
executives with supporting research and recommendations
Solution Design and
Evaluation
- Support
delivery of continuous organizational process re-engineering / change
strategy across business units.
- Participating
in product development and implementation by analyzing data and financial
requirements for new products, channel developments or new IT investments.
- Conduct
daily systems analytics to maximize effectiveness and troubleshoot
problems
- Design
and propose solutions to address business challenges or enhance existing
processes.
- Evaluate
and recommend technology solutions that align with business objectives.
- Assess
the feasibility and impact of proposed solutions, considering factors such
as cost, time, and resource requirements.
Risk & Compliance
- Attend
training and maintain knowledge of and comply with all bank policies and
procedures including Anti Money Laundering/Countering Financing of
Terrorism/Countering Proliferation Financing laws, rules and regulations.
- Participate
or undertake Anti Money Laundering/Countering Financing of
Terrorism/Countering Proliferation Financing bank programs on a regular
basis e.g. taking attestations, self-assessment tests, filling in
compliance questionnaires as required
- Comply
and not to knowingly participate or assist in any violation of Anti Money
Laundering/Countering Financing of Terrorism/Countering Proliferation
Financing laws, rules, regulations or internal policies, procedure and
guidelines.
- Report
suspected money laundering cases to their respective heads of units or to
the Money Laundering Reporting Officer as soon as such incidents occur
immediately with a clear basis of suspicion
- Avoid
Misrepresentation and Malicious Reporting – knowingly making a false,
fictitious or fraudulent representation e.g. statement, report, document.
- Avoid
Tipping Off customers being investigated so as not to knowingly prejudice
an investigation by disclosing information.
- Not
provide advice or other assistance to individuals who attempt to violate
or avoid Anti Money Laundering/Countering Financing of
Terrorism/Countering Proliferation Financing laws, rules, regulations or
corporate policies.
- Respond
to all AML/CFT/CPF queries when requested by Compliance Unit to allow the
bank to comply with the requirements of The Anti-Money Laundering and
Combating Financing of Terrorism Amendment Act
- Co
– operate fully with regulators and law enforcement agents and make
available required documents and information.
Decision Making
Authority
- Review
scope of work and project initiation documents.
- Review
user requirements for completeness.
- Review
the impact and approve change requests during the project cycle.
- Review
the UAT pass rate as per the exit criteria for the project Go live.
Qualifications
Academic Background
- University
degree in Computer Science / Information Technology/ Project Management
related field with minimum of Second-Class Honors, Upper Division.
Work experience
- At
least 2 years in a Projects Management Position or a related field.
- 3+
years of proven experience in an analytics and systems development
capacity
- Experience
in business analysis or a related role.
Skills and Competencies
- Ability
to pay attention to detail.
- Good
communication skills.
- Ability
to solve problems
- Ability
to manage time effectively.
- Exceptional
analytical and conceptual thinking skills.
- Excellent
external and internal communication skills.
- Aptitude
for fostering positive relationships
- Teamwork
and leadership skills
- Solid
organizational skills
- Strong
working knowledge of Microsoft Office
- Practical
experience generating process documentation and reports
- Strong
working knowledge of relevant Microsoft applications, including Visio
- Proven
capabilities in project and user-testing management
- Proven
development of innovative and impactful systems solutions
- Extensive
experience with data visualization
- Highly
proficient technical writing capabilities
Professional
Certifications
- Bachelor’s
Degree from related fields.
How To Apply
