Aftersales Administrator – Popo Road
Job purpose
- This
role is responsible for the provision of administrative support to enhance
efficiency and effectiveness in service, parts and sales, to grow branch
profitability.
Responsibilities
- Ensure
accurate and timely job costing and invoicing in accordance to the company
policy.
- Update
on WIP and consumable stores counts at the branch to reconcile all the
physical results with the system data for accurate reporting, within the
required timelines.
- Support
the BU manager in the preparation of the branch budget to ensure the
budget is timely.
- Follow
up on suppliers’ invoices at the BU to facilitate timely payment by the
finance department.
- Ensure
achievement of service revenue budget through accurate and timely costing
of all workshop sublet jobs and a smooth running of the workshop.
- Oversee
the cleanliness of the workshop staff uniforms and overalls as per laid
guidelines and safety measures.
- Purchase
and procurement of various needs within the BU needed for business
purposes.
- Follow
up on consumable usage and ordering.
- Ensure
smooth and profitable operation.
Qualifications
- Minimum
level of academic and professional qualification required to perform
effectively in the role
- Diploma
in business administration or related field
- A
certificate in an automotive-related course gives an added advantage
- Minimum
level of experience required to perform effectively in the role
- 3
years relevant working experience in a similar role from an organization
of similar size in operations
Working Relationships
Internal customers
- New
vehicle sales department
- Government
Lease
- Technicians
- Parts
department
- IT
Department
- Finance
Department
- HR
and GA division
- Procurement
Department
- Marketing
Department.
External Customers
- Non-Governmental
organizations
- Government
and parastatals institutions
- Individual
Customers
- Corporate
organizations
- Diplomatic
core
- Suppliers
- Credit
customers
Competencies
Technical
- Computer
Literacy
- Product
knowledge in the motor industry
- Basic
Knowledge of automotive maintenance
Functional
- Excellent
report writing and communication skills
- Presentation
skills
- Analytical-
highly analytical and ability to challenge the status quo based on
quantitative facts and impacts
Behavioral
- Negotiation
Skills
- Integrity,
analytical & numerical skills
- Performance
Management and team building
- Professionalism
–maintains a professional approach based on ethics and CFAO values
- Integrity,
honesty, and ethics- ensure ethical practices and integrity and ensures
CFAO is not put at reputational risk
- Conflict
management
- Communication
Skills
- Customer
orientation-is customer focused striking a solid balance between external
and internal customer orientation
- Resilience
–is able to withstand strategic and operational challenges and maintain
momentum
- Emotional
Intelligence-manages emotions in a mature and composed manner as expected
of a leader
How To Apply
If you meet the requirements, kindly forward your application
enclosing a detailed curriculum vitae together with a cover letter by
8th May 2025 to Applications-Multibrand@cfao.com
