Position Summary:
The Senior Human Resources /Administration /
Operations will manage and/or coordinate operational functions Human Resources
(HR), Administration, Fleet. S/he is responsible for the implementation of
human resources processes and operations functions – systems, processes and
staffing in support of the achievement of the organization objectives. S/he
will drive the strategic HR agenda and ensure that HR practices and processes
are efficient, up to date and satisfactory to both employees and organization.
Duties and Responsibilities:
Human Resource Management
Strategy and Organizational Culture:
Develop a HR Strategy and ensure that the
organization is resourced to deliver on its strategic objectives;
Ensure that all aspects of the HR function promote an
organizational culture of collaboration, teamwork, transparency,
accountability, and inclusiveness.
Participate in driving forward the creation of a
healthy work culture
Workforce Planning and Recruitment:
Coordinate staffing plans and perform full cycle
recruitment activities for positions in the
organization portfolio through posting jobs,
interviewing, reference checks and contracting
processes. Maintain recruitment best practices within
the recruitment cycles and continuously reviewed the effectiveness and quality
of recruitment policy, procedures and strategies. Work with senior management
team and senior staff on new staff retention strategies and
initiatives. Ensure proper on boarding process.
Ensure oversight and consistency in position titles and grades, across all
field locations
Human Resources Policies and Support:
Develop and implement HR strategies, policies and
procedures that guide the management of employees to govern management of human
capital.
Ensure continuous improvement of HR systems and
policies, in line with internal and external best practices and Kenya’s
legislation and regulations.
Compensations & Benefits:
Work with internal stakeholders to build the
organizations remuneration framework, promoting attraction, motivation, and
retention of employees in accordance with budget availability. Manage employee
benefits such as medical, GPA and provident funds.
Performance Management:
Lead the performance management process. Ensure the
effective and timely implementation of the appraisal process, including mid and
end of year reviews and support of the ongoing monthly /quarterly/ biannually
meetings.
Staff development, engagement, and career
progression: Develop and support staff development, through the regular
processes of staff appraisal and feedback, goal setting, professional
development, and career development to ensure that all employees have the
opportunity to fulfil their career potential.
Employee Relations:
Proactively respond to and manage performance
counselling, employee grievances and disciplinary issues as required, with a
focus on building manager competency. Act as an impartial mediator in
disciplinary procedures and ensure it is administered in an equitable and fair
manner and meets all legal and labor regulations and requirements. Lead people
well-being initiatives.
Duty of Care: Ensure the organization meets its Duty
of Care towards all employees including building awareness on well-being and
implementation of safeguarding measures amongst ALL staff.
Talent Management: Ensure that the business is
proactive in the interactions with staff; by ensure the staff are well equipped
to perform their duties. Plan, organize, review and direct a wide range of
training and development activities, in response to the organizations plan.
Consult with line management regarding available performance improvement
programs, conduct orientation sessions and arrange for on the job training for
new employees and those allocated new responsibilities
Staff Records:
Manage staff files and records and ensured all
required documents are submitted accordingly.
Manage employment contracts as guided by the
organization policies and existing national
legislation.
Provide oversight and updating of the HRIMs systems
and generate routinely required
reports.
Leave management.
Timesheet management
General Administration
Manage day-to-day office operations; oversee and
coordinate overall office activities and provide administrative support to the
executive leadership
Manage relationship with facilities management;
coordinate office maintenance and support needs
Operations Management
Manage or coordinate operations functions – systems,
processes and staffing – that meet GSK standards, donor requirements, and local
regulations and support high-quality programming. Collaborate with programming
leads to ensure appropriate project expenditures in line with financial plans
and proper stewardship of material sources.
Coordinate and monitor day-to-day operations to
ensure support services are delivered with high quality in an efficient manner.
Identify and help address challenges that affect the proper stewardship and
optimal utilization of program assets and resources (financial, human, and
material). Proactively manage security and mitigate security risks.
Minimum Requirements and standards
Master’s degree in Business Administration or related
field
Bachelor’s degree in Human Resource Management or
Higher Diploma in Human Resource Management or any other business related field
from a recognized institution.
Minimum of 7 to 10 years’ experience in a generalist
human resource management role
Professional Certification (CHRP-K) desired
Member of IHRM Kenya
Previous experience in NGO is preferred.
Ability to manage large volume of work independently,
accurately and in a timely manner.
Solid understanding of local labor laws
Working knowledge of administrative, HR procedures,
and business systems (such as HRMS, timekeeping, fixed asset management, etc.)
Ability to work with managers to assess complex
issues pragmatically.
Ability to define problems, establish facts, analyze
situations and make decisions.
Solid communication skills and decision-making
capabilities based on analytical skills and critical thought processes.
Proficiency in MS Office and HR Information
Management systems is required.
How to Apply
Gold Star Kenya has a competitive compensation
package and is an equal opportunity employer. Interested candidates are
encouraged to apply via email to: gskenya-hr@goldstarkenya.org. Please
quote the Job Title provided on the subject line while sending
your application & CV in one folder (pdf format) including salary
requirements and availability to be received by July 16, 2024.
