Job Title: Regional Programme Development and Quality Manager
Hiring Organization: Danish Refugee Council
Location – Locality: Nairobi
Location – Region: Kenya
Industry: NGO
Job Type: Full Time
Salary: KES
Date Posted: 07/13/2024
Founded
in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental,
non-profit organization providing direct assistance to conflict-affected
populations – refugees, internally displaced people (IDPs) and host communities
– in more than 40 countries around the world.
The EAGL
Regional Office covers the following country operations: Burundi, Djibouti, DR
Congo, Ethiopia, Sudan, Kenya, Somalia, South Sudan, Tanzania and Uganda.
Overall purpose of the role:
Under the
direct supervision of the Regional Head of Programmes, the Regional Programme
Development and Quality Manager for East Africa and the Great Lakes (EAGL) will
provide leadership across the core sectors (Protection, HDP, Economic Recovery)
and cross-cutting approaches (Programme Innovation and Business Engagement,
Borderlands and grants management). The Regional PDQM will lead planning and
coordination across their team, ensure harmonization and coherence, support
smaller/emerging areas, ensure continued relevance to EAGL programming, support
appropriate resourcing, and lead on achieving regional and country sector
priorities.
This
position is opened to Kenyan Nationals Only.
Responsibilities
:
Leadership
and Management
- Manage and lead
a team of technical coordinators (Protection, PIBE, Economic Recovery,
HDP, borderlands and grants), building team unity, defining the unit’s
work, setting individual work plans, providing leadership and mentoring,
and ensuring alignment against a shared direction;
- Ensure the
appropriate resource prioritization and forward planning against regional
and country office strategic objectives based on a continual assessment of
needs and priorities, in dialogue with the Regional Head of Programmes;
- Collaborate
across the programmes team, nurturing collaborative relationships and
ensuring programmatic coherence across regional programmes, advocacy and
communications, policy, business development and external engagement;
- Lead or
supervise business development processes as and when relevant (e.g. on
large-scale, multi-country calls) within the unit’s areas of
responsibility.
Strategic
Direction
- Lead regional
internal coordination across sectors, support collaboration across
regional programmes and projects units, and with global sector units;
- Review and
recommend for approval regional sector strategic plans, and review and
monitor work plans and budgets against the strategies;
- Guide and
support country operations in development of country strategic plans, and
lead the process of regional quality assurance and review of country
strategic plans to align against regional priorities;
- Facilitate and
ensure that the regional and country strategic plans align with (and
continue to adapt with) contextual needs, DRC’s mandate and the overall
DRC Strategy 2025 (incl. the breakthroughs and the strategic initiatives);
- Monitor and keep
the organization abreast of major programmatic, operational and business
development trends or shifts within the region;
- Lead and drive
sectoral integration as a priority area, strengthening DRC’s approach to
integrated programming including through cross-learning and coordination
with other DRC regions and HQ departments;
- Lead and
champion the development and implementation of integrated programme models
based on evidence, impact and replicability;
- Support
organisational cross-cutting initiatives, including on programme quality
and Localisation, to ensure that these are embedded in and across sectors;
- Develop and
promote improved networking and exchanges between technical areas across
country programmes teams in EAGL;
- Increase the
visibility and documentation of DRC’s programmes in the region.
- Oversight and
quality management of DRC’s programme delivery in the region
- Oversee, guide
and support country operations on rollout of and application of
programmatic policies, tools and standards relevant to the technical
sector unit, in collaboration with the RHOP and wider regional programmes
team
- Ensure that the
programme team supports and guides country offices with sectoral expertise
and advise as needed, incl. technical programme quality standards, in
collaboration with the RHOP and wider regional programmes team
- Contribute to
overseeing the DRC programme portfolio across the region on aspects of
programme delivery and quality management
- Support the RO
to ensure that the relevant programmatic capacities are in place in region
and in country operations to deliver as needed, and support the
identification and delivery of capacity building priorities across the
region as needed and feasible
- Promote
communication, coordination and integration across programme and support
staff in the region and between programme staff at different levels of the
organization (HQ, RO and CO).
About
you
In this
position, you are expected to demonstrate DRC’s five core competencies:
- Striving for
excellence: You focus on reaching results while ensuring an efficient
process.
- Collaborating:
You involve relevant parties and encourage feedback.
- Taking the lead:
You take ownership and initiative while aiming for innovation.
- Communicating:
You listen and speak effectively and honestly.
- Demonstrating
integrity: You act in line with our vision and values.
Experience
and Technical competencies (included year of experience)
- At least 5 years
management experience, including at country SMT level, with at least some
of those leading teams of technical staff
- At least 7 years
field experience in humanitarian and/or fragile and recovery contexts
- Extensive
programmatic experience working in fragile, conflict and displacement
contexts, ideally from a Head of Programmes or similar role
- Considerable
technical experience from and knowledge of sector approaches from at least
two of DRC’s core sectors
- Proven track
record in business development, budget development, project cycle
management and Monitoring, Evaluation, Accountability and Learning (MEAL)
- Experience with
effectively coordinating with national partners, local governments and
authorities, NGO partners, UN agencies, donors, international community
and other relevant stakeholders
- Organized,
articulate and with attention to detail and quality.
- Fluent in
written and spoken English, French desired.
- French, Swahili
and other regional languages highly desired.
