Job Summary
The
role will also implement business strategy for the monitoring and growth of the
Workplace banking scheme customers by providing pro-active management of all
schemes to ensure that the customers utilize the facilities, loan repayments
are up to date, liaising with the HR managers for check-off deductions and
assisting in cross-selling to ensure that the customers utilize as many SBMK
products/channels as appropriate.
Key Responsibilities
Sales and Business Development –
20%
- Full responsibility for all product lines
and all sales and business development for the schemes business.
- Develop business opportunities and
monitor Monitoring scheme loans/check off performance for each scheme on
monthly basis with a view of increasing the utilization and minimizing
default and ensure that the Bank remains competitive and promptly reacts
to changing market conditions and customer needs.
- Ensuring that SBM Bank deductions for
global check offs are adopted and following up on any that have not been
adopted.
- Deliver and collect confirmed customer
loan applications that require employer sanction/confirmation.
- Follow up on Scheme loan repayments/Check
off/Salaries.
- Gathering market intelligence on Scheme
arrangements to maintain a competitive edge for the bank.
Risk Management – 20%
- Work closely with risk and
compliance units to ensure effective controls to mitigate against
operational and business risks.
- Ensure implementation and compliance with
operational policies and procedures, AML/CFT Policy.
- To ensure Bank policies and procedures
are followed – Consistency in adherence to KYC & AML guidelines and
application of established policies, processes and tools to achieve
optimal efficiency, compliance and cost optimization.
- Timely preparation and submission of all
Performance monitoring reports and any other reports that may be required
from time to time.
- Monitoring of the facilities and accounts
under the Schemes to ensure PAR is maintained at acceptable standards.
Monitoring & Reporting – 30%
- Daily tracking of performance against
commitments per branch and highlighting any variances by engaging the
branches /supervisor towards contribution to meeting the Consumer
Banking/Check Off Scheme performance targets.
- Preparation & Analysis of daily and
weekly data/reports to assist Consumer Banking/Check Off Scheme in meeting
the performance targets.
- Ensuring WPB RMs issues are closed in a
timely manner through active follow up within the service level agreement.
- PAR monitoring and engaging branches on
action plans on how to regularize accounts in arrears daily.
- Monitoring the Schemes performance on
regular and make necessary recommendations/follow ups as may be required.
Administration – 20%
- Periodic review of MOU performance and
making necessary recommendations to the Senior Manager – CB products.
- Induction & Training of branches on
all the Consumer/Check Off Scheme bank products and services.
- Monitor Daily Performance reports for
branches check off schemes.
Strategic Input & Planning –
10%
- Contributes to the completion of the SBM
Bank Branch Banking Operational plan by preparing and implementing a
schemes business plan that encompasses strategies for performance.
- Prepares the schemes sector budget for
approval and contributes to the overall control of expenditure by
monitoring costs and reporting on performance against budget variations.
Key Relationships
Customers of this Position
- All staff & External WPB customers.
Knowledge: Skills and Experience
required for this Role
Job Knowledge
- Excellent understanding and
interpretation of financial information.
- Working knowledge of the Bank’s products,
services.
- Good understanding of the banking
industry trends, regulation, banks processes & operating procedures.
Job Experience
- 3 to 5 years’ banking experience in the
areas of Sales & Marketing & Relationship Management.
- Credit Risk Management & Branch
Operations are added advantages.
- Understanding of the Banking &
Financial environment.
Education:
- A bachelor’s degree in Banking, Finance
or a related business, statistics field.
Competencies required for this
Role
- Dynamic, analytical and self-driven
individual with the ability to work under pressure, always maintaining a
professional and helpful attitude.
- Excellent selling skills – Strong
networking skills, for both internal and external networks
- Relationship Management skills with
excellent presentation, communication and interpersonal skills
- A passion for performance, team play and
achievement in a competitive and dynamic environment.
- Hardworking, strategically minded
individual with excellent leadership, organizational, and planning skills
- Commercial awareness and customer focus
- Decision Making, People Management &
Conflict resolution skills
- Computer literacy (standard office
computer applications)
How To Apply
