Purpose of the Job
To
provide user support and customer service on the College supported computer
applications and platforms as well as to troubleshoot problems and advise on
the appropriate action.
Main
Duties and Responsibilities
The
duties and responsibilities are;
- Provide teaching and orientation to new students of existing
technology.
- Provide network access to all staff and students
- Carry out Daily, Weekly and Monthly backups for the processes
management systems, and ensure that the backup media are kept in safe
custody as required.
- Implementation of approved data management System job requests
as per the users’ requirements.
- Organize and facilitate training for the data management
system to users according to the users’ needs.
- Assist in developing training materials for any acquired
management system, and Basic Computer usage.
- Overseeing all hardware and software installation and network
connectivity to all Computer Workstations.
- Ensuring that the college IT systems are working as they
should, 24hrs a day, by ensuring timely repair and replacements.
- Install and configure operating systems to an agreed standard.
- Compile support centre technical documentation, guidelines and
procedures and ensure they are disseminated to users.
- Participate in appropriate training activities.
- Producing necessary reports/Statistics on performance of the
system.
Knowledge and Skills Required:
The
jobholder must possess;
- Degree in Information Technology, Computer Science or relevant
field
- Minimum of three (3) years’ experience of progressive working
experience
- Holder of any ICT license will be an added advantage
- Proficiency in Hardware and Software troubleshooting and
preventive maintenance is critical
- Should have strong analytical and be result oriented
- Must have high standards of integrity and ethical practice
How
To Apply
Interested
candidates may apply by sending their application to: hr@sttheresahosp-kiirua.com on or before 7th August 2024 with
the position being applied for as subject line.
NB:
Only shortlisted candidates will be contacted.
NOTE:
- We shall ONLY accept ONLINE applications
- ONLY short-listed candidates get contacted.
- There is No Application fee required for any vacancy at our
Institution
- Human Resource Office shall contact the shortlisted candidates
through Telephone number 0727811041/0702065486 ONLY.
