Job objective
We are looking for a skilled ICT Officer to manage
our company’s information and communication technology infrastructure. The
ideal candidate will have a strong technical background in IT systems and
networks, excellent problem-solving skills, and a commitment to ensuring the
reliability and security of our ICT environment. Their roles include tasks such
as monitoring system performance, troubleshooting technical issues, managing IT
resources, implementing IT policies and procedures, and ensuring the availability
and reliability of IT services to meet business needs.
Your tasks and responsibilities
- Designing and maintaining software systems.
- Evaluating and testing new software programs.
- Conduct regular backups and disaster recovery procedures to
safeguard critical data and systems.
- Provide technical support and assistance to end users,
resolving hardware and software issues and answering technical queries.
- Monitor and enforce compliance with ICT policies, standards,
and regulatory requirements.
- Collaborate with cross-functional teams to support business
initiatives and projects that require ICT expertise.
- Participate in on-call rotation and provide after-hours
support for critical ICT issues and emergencies as needed.
- Produce specifications and determine operational feasibility.
- Integrate software components into a fully functional software
system.
- Capacity Building to staff; Trainings, Sensitization and
awareness of various applications and software, both inhouse and
externally developed.
- Execute full software development life cycle (SDLC).
- Develop flowcharts, layouts and documentation to identify
requirements and solutions.
- Any other duty as administered to by the Head of ICT.
Your profile
- Diploma/Bachelor’s degree in Information Technology, Computer
Science, or related field.
- Proven experience in ICT support and administration, with a
strong technical background in IT systems and networks.
- Solid understanding of network protocols, security principles,
and best practices.
- Proficiency in installing, configuring, and troubleshooting
hardware and software components, including servers, routers, switches,
and firewalls.
- Familiar with the software development life cycle (SDLC) from
preliminary system analysis to tests and deployment.
- Exposure to working in a diverse cultural environment.
- Able to handle confidential information with discretion and
demonstrate the highest level of professionalism.
- Good command of the English language, both verbal and written.
- High moral standing with impeccable integrity.
- Report writing skills.
How To Apply
