Job Title: ICT Manager
Hiring Organization: Kenya
Institute of Management
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Service
Job Type: Full
Time
Salary: KES
Date Posted: 07/11/2024
The Kenya Institute of Management (KIM) is the hub of management
and leadership excellence providing the highest quality professional and
institutional development programs for greater growth and expanded
opportunities. Our mission is to steer and champion excellence, integrity and
competitiveness in individuals and organizations. The Institute hereby seeks to
recruit results-oriented and self-driven experienced professional to join our
team for the position below:
ICT Manager Job KIM
The jobholder is responsible for provision of leadership,
strategic and operational direction to ICT department.
Key
Responsibilities
- Formulate and
direct information and communication technology (ICT) strategies, policies
and plans.
- Evaluate user
needs and system functionality and ensure that ICT facilities meet these
needs.
- Direct ICT
operations and setting priorities between system developments, maintenance
and operations.
- Schedule
upgrades and security backups of hardware and software systems.
- Research and
install new systems to keep up to date with the changing technology
- Guarantee the
smooth running of all ICT systems including antivirus software, print
services and email provision.
- Ensure that
software licensing laws are adhered to in regard to the Institute’s policy
and guidelines.
- Provide secure
access to the network for remote users to ensure confidentiality and
security of the Institute’s files and databases.
- Secure data from
internal and external attack through continuous security audit.
- Offer users
appropriate support and advice for efficiency and customer satisfaction.
- Manage crisis
situations which may involve complex technical hardware or software
problems.
- Mentor and train
new ICT support staff to have a competent and motivated workforce.
- Analyse
information needs and specify technology to meet those needs.
- Direct the
selection and installation of ICT resources and the provision of user
training.
Knowledge
& Experience Required
- Bachelor’s
degree in IT or Computer Science or equivalent from a recognised
institution
- Five (5) years’
experience
- CCNA, CCNP,
CISSP or Project Management
