About the Role
We seek a Global Human Centered Design (HCD) Lead to
use HCD methodologies to improve One Acre Fund’s program design, product
offerings, marketing and extension. You will report to the Senior Director of
R&D and collaborate across multiple teams to integrate HCD into One Acre
Fund’s strategy and program design. You will create research methodologies to
explore how we can better meet farmer needs, and support in-country teams to
implement the research. You will also lead the analysis and synthesis of this
data to develop actionable recommendations for improved product catalogs,
marketing, SBCC and extension.
Responsibilities
Design research tools and train field teams to use
them
- You will design research projects drawing from HCD,
Participatory Design, Design and Systems Thinking approaches, and a range
of methodologies including surveys, interviews, focus groups and design
workshops to be implemented by in-country field research teams.
- You will train in-country staff on using these methodologies
to –
- Elicit insights on farmer priorities, barriers, needs and
aspirations
- Prototype, co-design and validate new products and
communications e.g. digital or paper-based decision-support tools,
marketing messages, training content
- You will provide guidance and quality assurance support as the
teams implement.
Elicit and apply insights to inform strategy and programming:
- You will define and lead implementation of processes to
analyze, synthesize and interpret insights emerging from the research.
- You will translate these insights into actionable
recommendations for program design, product / service design, marketing,
training and SBCC.
- You will collaborate with country programs to co-design and
implement strategy to extend reach and deepen impact for smallholders
based on HCD insights.
- Based on the existing internal and external evidence and data,
you will make recommendations on additional learning and studies needed
across the organization
Career Growth and Development
We have a strong culture of constant learning and we
invest in developing our people. You’ll have weekly check-ins with your
manager, access to mentorship and training programs, and regular feedback on
your performance. We hold career reviews every six months, and set aside time
to discuss your aspirations and career goals. You’ll have the opportunity to
shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general
qualifications we look for. For this role specifically, you will have:
- Bachelors degree in a relevant field
- Minimum of 3 years of experience using qualitative research
approaches, including focus group facilitation, interview-based
approaches, and design workshop approaches in the context of smallholder
agriculture.
Preference will be given to candidates with:
- Experience using data to support decision-making with senior
leadership and implementing teams.
- Experience managing multiple research projects at once across
multiple countries, guiding and working through teams on the ground in
rural, agricultural communities.
Please note that we define human-centered design
experience broadly; successful candidates may come from a wide range of
backgrounds, including research, social sciences, engineering, UX design, and
tech / development.
How To Apply
