Summary Of Position:
We are looking for a Credit Control Manager who will
be responsible for overseeing the organization’s entire credit management cycle
from medical billing to collections. This position involves ensuring all claims
are accurately documented and compliant with insurance requirements, managing
the credit control process to enhance cash flow and minimize risk, maintaining
strong relationships with insurance partners, and leading the Credit and
Medical Billing departments. The manager will lead a team dedicated to
maintaining rigorous follow-up on accounts receivable, optimizing billing and
reconciliation processes, and developing strategies to handle claims
effectively.
Responsibilities:
- Be accountable for accounts receivable, focusing on rigorous
follow-up and enforcement of payment schedules.
- Manage the medical billing processes to ensure all claims are
well-documented and fully compliant with all insurance requirements.
Provide oversight of claim preparation and submission to minimize errors
and rejections.
- Build and maintain strong relationships with insurance
partners. Create and maintain a stakeholder map to understand roles and
responsibilities within partner companies and within Penda Health,
ensuring efficient relationship management.
- Monitor outstanding receivables, receivables days, and analyze
collections data to identify trends and areas for improvement in the
collections process. Implement changes to optimize collections
performance, reduce bad debts, and improve cash flow.
- Participate in the negotiation of contracts with insurance
partners, ensuring that terms related to collections and payment are
favorable to Penda Health.
- Ensure adherence to existing contract terms with insurance
partners regarding payment terms, reconciliations, rejections/write-offs,
and collection processes. Ensure that any discrepancies are promptly
addressed.
- Review and continuously improve collection processes and
systems to enhance efficiency and effectiveness. Identify areas where
automation or technology upgrades can streamline operations, reduce
errors, and increase the speed of collections.
Qualifications And Educational Requirements:
- Minimum of 5 years’ experience in a busy Credit Control or
claims management department, preferably in the healthcare sector,
developing and executing collections strategies.
- Bachelor’s degree in Finance, Accounting, or a related field.
- Expertise in managing relationships with external
stakeholders, including insurance companies and corporate partners.
- Strong negotiation and communication skills.
- Strong leadership and team management skills.
- Excellent communication skills, both written and verbal.
- Ability to work autonomously and collaboratively within a
team.
- Excellent leadership, task management, planning, and
organizational skills.
How To Apply
