Job Purpose
The role entails processing of remittances, clearing
and all other customer instructions in a timely and efficient manner in line
with laid down procedures to offer best service experience.
Primary Responsibilities
- Carefully vet and process cheques, ensuring accuracy and
completeness.
- Scan and correct cheques, notify stakeholders of in-house
cheque statuses.
- Reconcile outward cheques, ensuring accuracy against reports.
- Confirm rates with treasury as needed before processing.
- Accurately process DMS instructions within SLA, minimizing
errors.
- Accurately process salaries and EFTs, reconciling accounts.
- Manage standing orders and remittances on time.
- Handle direct debit payments efficiently.
- Timely and accurate processing of internal transfers
- Address customer calls, queries, and complaints efficiently,
resolving issues and promoting cross-selling initiatives.
Person Specifications
Academic Qualifications
- Bachelor’s Degree in Business, Banking or related field.
Work Experience.
- At least one (1) year relevant experience in a similar role in
a similar sized organization.
Skills & Attributes
- Planning & Organizational skills
- Analytical skills and attention to detail
- Strong oral and written communication skills
- Interpersonal skills to manage stakeholders at all levels
- Ethics and integrity
- Excellent judgment and analytical abilities and impeccable
integrity.
- Strong commercial awareness and an ability to connect to
business goals
How To Apply
