Job Description
Reporting to the Workspace Automation Lead, the
position holder will bring continuous improvements/efficiencies to the
business processes by utilizing software engineering tools and various
innovative techniques, and/or reusing existing solutions by means of
automation, reducing system design complexity, reducing incident
response/resolution times, simplifying the support and customer experience.
The main duties are:
- Agile ways of working, including the use of tools such as Jira
& Confluence
- Work as a Squad Member in the domain of expertise, to maximize
Squad performance by sharing expertise with Squad members and working
cross-functionally with other squads/teams.
- Responsible for building, maintaining and supporting
high-performance, fault-tolerant, scalable and distributed systems.
- Responsible for application development to ensure applications
fit within the infrastructure with scalability, reliability and security
designed and implemented from the onset.
- Responsible for establishing and improving team processes and
workflows to maximize efficiency and productivity of people and
systems.
- Responsible for reviewing cloud technologies and
defining digital transformation models and roadmaps for the digital
workspace domain.
- Lead in automation of infrastructure at massive scale to
support scaling of digital services.
- Professional experience in building robust data pipelines
using ETL tools
Responsibilities
- Plan, design and implement data analytics or digital solutions
across Digital Workspace
- Work with relevant stakeholders to gather, understand and
define requirements for improvement.
- Analyze requirements, identify required work and estimate
development tasks.
- Collaborate with other engineers, managers and Business teams
to develop innovative solutions with a target to reduce repetitive tasks
or processes through automation.
- Participate in agile teams to build operational efficiencies
and improve Digital workspace customer experience.
- Work closely with respective teams to test and confirm the
developed solutions meet a satisfactory user journey.
- Document digital Workspace designs and solutions being
developed to address operational needs.
- Plan, design and implement monitoring requirements for all
Digital Workspace systems.
- Evolve user systems to cloud native and collaborate in testing
and implementation to ensure set requirements and standards are achieved.
- Implement and enhance security designs for all Digital
workspace systems
Qualifications
- Degree in Electrical & Electronics/
Telecommunications/Computer Science or IT Related courses
- Agile Methodology
- Application & Web Development (Reporting and Visualization
Tools)
- Cloud Computing AWS, O365.
- Cyber Security Basics
- Data Analytics
- DevOps
- Network Technologies
- Problem solving skills
How To Apply
