Summary job description
- The role will play a pivotal role in
optimising the utilisation of the Salesforce platform to support and
enhance organisational processes. This role is not only technical but also
strategic and consultative, requiring strong business acumen to partner effectively
with various organisational stakeholders. The successful candidate will
identify key processes and drivers within the organisation and leverage
Salesforce to address these strategically, ensuring alignment with Blue
Ventures’ mission and goals.
Responsibilities
Strategic Business Partnering
and System Development
- Collaborate closely with organisational
leaders to gain a deep understanding of core processes and business needs.
- Strategically develop and enhance
Salesforce functionalities to align with organisational objectives,
improving efficiency and impact.
- Lead the integration of Salesforce into
new and existing business areas, providing innovative solutions for
program management, impact monitoring, and other critical functions.
- System and Process Development and
Customisation
- Collaborate to understand and enhance
workflows through Salesforce.
- Drive the integration of Salesforce in
current and new areas such as program management and impact monitoring.
- Engage with organisational leaders to
expand Salesforce utilisation to new processes where applicable.
- Integrate Salesforce with other
technological tools and platforms.
- Utilise Salesforce’s development
environment to create custom interfaces and applications that cater
specifically to marine conservation and community engagement.
- Implement and manage complex data models
within Salesforce to align with various funding, project management, and
compliance requirements.
Training and Communication
- Determine training requirements for
different user groups within the organisation.
- Conduct regular training sessions to
ensure all users are proficient in using Salesforce.
- Use organisational platforms to broadcast
Salesforce updates, changes, and best practices.
Reporting and Dashboards
- Identify key reporting needs and develop
dashboards that deliver actionable insights.
- Ensure these tools are accessible and
valuable to stakeholders.
- Effectively communicate the availability
and functionality of reports and dashboards organisation-wide.
Administration, Data Integrity
and Quality
- Develop reports to regularly audit and
ensure the accuracy of data within Salesforce.
- Collaborate with team leads to uphold
data standards and best practices.
- Identify and address data quality issues
by working with leads in respective teams.
- Manage Salesforce user accounts, ensuring
correct access and roles are configured.
- Implement and maintain access permissions
and security settings to ensure data protection and privacy.
- Create and manage workflows, custom
roll-ups, and process automation to streamline operations.
- Manage relationships with Salesforce
consultants and third-party vendors.
Skills and experience
Essential Skills:
- Salesforce Proficiency: Advanced
administration and development skills in Salesforce.
- Certifications: Salesforce Certified
Administrator is required; Advanced Administrator, Platform Developer I,
or App Builder is preferred.
- Strategic Implementation: Proven ability
to integrate Salesforce with organisational strategies and processes.
- Data Management: Strong skills in data
integrity, quality control, and security within Salesforce.
- Project Management: Experienced in
leading Salesforce projects.
- Excellent project management skills, and
ability to design and drive
- Team player with excellent listening and
communication skills
- Knowledge of data governance and policies
standards
- Fluency in written and spoken English
Desirable Skills:
- Programming: Knowledge of Apex,
Visualforce, and Lightning Components.
- Integration Tools: Experience with
integration platforms like MuleSoft or Informatica.
- Interpersonal Skills: Excellent
communication skills, with an ability to engage diverse stakeholder
groups.
- Analytical Ability: Competence in
problem-solving and analytics to drive data-driven decision making.
- NGO Experience: Familiarity with the NGO
sector and related Salesforce applications, like Salesforce Nonprofit
Cloud.
- Previous international organisation/ NGO
experience
- Knowledge of Python, R, Stata or other
statistical programming languages
- Experience in developing and running
technical training, document best practices, processes and policies-
Experience of Tableau and/or other data visualisation tools and their
integration capabilities
- Understanding of the challenges of
working in across different countries and cultures and interpersonal
skills to adapt style to meet those challenges
- Competency in other languages e.g French,
Bahasa Indonesia
How To Apply
