About the job
- The Regional HR and Administration Manager is responsible for
ensuring that DRC’s HR functions are carried out effectively across the
region, in order to achieve the organization’s objectives. The role
contributes to the development of regional strategies, which are
translated into action plans and day-to-day tasks. Furthermore, the
regional HR and Administration Manager is responsible for Admin and HR
support to the regional office.
Duties and Responsibilities
Management & Coordination
- To ensure the efficient management of the staff members of the
HR & Admin Department of the RO: this includes daily supervision of
the tasks, follow-up of the targets defined and lead over the performance
and development appraisals;
- To visit regularly the countries covered by the RO and to
provide technical guidance, as the technical line manager and technical
focal point at the Regional Office, to the Human Resources Managers in the
countries covered by the region, who report to a different manager.
- Ensure regular evaluation and rightsizing of the HR &
Admin department to ensure the right resources are in place at all times
- Advise and assist managers in Human Resources related issues
and concerns related to Global and Regional HR Policies and processes.
- Work with senior management team and senior staff on new staff
retention strategies and initiatives
HR Policy and Strategic Planning
- Proactively pursue continuous process improvement in HR
related practices in order to enhance the quality and efficiency of
output/delivery
- Localization of the global policies and ensuring that the
local labour law is taken into account
- Ensure all admin workflows are described and communicated to
employees in the RO
- In coordination with the Admin team at the RO, ensure
effective and efficient management of office administration policies,
systems and procedures.
- Ensure HR strategy and workplan is in place and in line with
the overall Regional strategy
Substitution
- Ensure proper gap-filling for short time substitution, in
country operations and regional HR team
- Ensure planning on how to address the chronical gaps and surge
capacity in the countries together with Country and Regional management
teams
Quality assurance & Compliance monitoring
- Provide regular People management training for all managers in
the region
- Ensuring roll-out and implementation of Global HR policies and
initiatives are completed
- Endorse HR policies and procedures for the country operations
- Develop and implement regional HR frameworks (e.g. per diem,
housing etc.)
- Ensuring the countries are following global processes,
policies and the operations handbooks for HR
- Ensuring that global policies and regional HR frameworks are
localized and they are aligned with local labor laws
Recruitment and People Planning
- Drive and support recruitment and selection activities by
planning and assessing staffing needs;
- Ensure clear recruitment policies are in place and hiring
managers are trained on the process and tools
- Support senior management in workforce planning, succession
planning and mobility within DRC country operation(s)
- Support management in restructuring and downsizing
Performance and Development
- Ensure that there is a yearly cycle for performance appraisals
in the regional office
- Advice managers on poor performance and ensure the
documentation stored on the employees’ p-file is stored properly; act as
an impartial mediator in the process
- Drive the onboarding and induction process in the regional
office
- Advise managers or staff on training and development
opportunities
Well-Being
- Ensure management and staff receives sufficient support and
advise on staff well-being initiatives in the organisation
- Advise managers on responding to staff feedback and stress
management
- Develop staff well-being initiatives
Contracts and Compensation
- Ensure that national staff terms of employment are aligned
with DRC minimum standards and the local labour law.
- Lead salary benchmark process every two years or more
frequently if needed
About you
- To be successful in this role we expect you to have minimum 5
years of relevant experience in HR management, administration, change
management, and/or organizational development, including at an
international level, at least 2 years of relevant regional level
experience is preferred. A minimum of 3 years relevant experience working
in an international humanitarian or development organization is a
requirement.
Qualifications
- Technical skills in HR and Admin management, preferably
including recruitment and selection, learning and development, performance
management, compensation and benefits, legal compliance, procurement of
services.
- Experience in developing HR strategies and policies and
driving implementation.
- Strong organizational and project management skills.
- Strong interpersonal skills and ability to communicate
clearly.
- Positive attitude and service oriented. High level of personal
initiative and ability to work with minimum supervision.
- Ability to creatively solve problems, juggle multiple
priorities within tight deadlines, and calmly and diplomatically deal with
unexpected and sudden events that could impact business;
- Awareness and sensitivity to multicultural work – development
and ability to form and facilitate dialogue between a diverse group of
people with diverse skills and working styles;
- Able to forge effective working relationships at all levels.
In this position, you are expected to demonstrate
DRC’ five core competencies:
- Striving for excellence: You
focus on reaching results while ensuring an efficient process.
- Collaborating: You
involve relevant parties and encourage feedback.
- Taking the lead: You
take ownership and initiative while aiming for innovation.
- Communicating: You
listen and speak effectively and honestly.
- Demonstrating integrity: You
uphold and promote the highest standards of ethical and professional
conduct in relation to our values and Code of Conduct, including
safeguarding against sexual exploitation, abuse and harassment
How To Apply
