As a Revenue Operations Manager you will partner with Canonical’s executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal and provide a focal point to drive improvements. This position requires an analytical approach, a keen eye for detail and the ability to drive process and system improvement.
Location:
These roles can be held remotely in Americas or EMEA time zones.
Duties and Responsibilities
- Deliver precise, scalable revenue operations for business
conducted through alliances and indirect channels
- Develop and lead a team of revenue operations analysts in
driving critical partner processes and providing daily operational support
and enablement to sales, partners, and cross-functional teams for all
partner related issues
- Drive partner Sales Engagement, Training/Enablement/Data
Enrichment, Customer Relationship Management, Deal Registration, Configure
Price Quote, Analytics and Commissions
- Instrument, measure and improve processes across the entire
revenue operations spectrum for alliances and partners
- Deliver metrics and reporting to monitor and improve the
operational effectiveness of critical channel and partner processes,
including onboarding, deal registration and certification. Use this data
to drive insight, manage channels, improve productivity and agree and
implement actionable change with executive management through regular
sales and business reviews.
- Oversee our partner portal, distributor store and other sales
technology and processes, driving automation and process improvements and
partnering with our commercial systems engineering team to continuously
improve business systems and integration
- Lead the introduction to channels of new products, pricing,
packaging and bundling through systems that are easy for our partners to
navigate and quote
- Drive data quality in our alliance and partner tools, through
order processing, new hire training, process documentation, reporting and
data cleansing
- Lead and enhance our commercial review process for evaluating
and steering alliance and partner sales opportunities
- Own the commission plan and lead the process for setting
goals, evaluating and paying against that plan for alliance and partner
sales and business development teams
Qualifications
- An exceptional academic track record from both high school and
university
- Undergraduate degree in a related field, or a compelling
narrative about your alternative path
- Drive and a track record of going above-and-beyond
expectations
- Experience operating in a senior leadership role, driving
effectiveness of channel and alliance partnerships, ideally within a
similar technology subscription-based business
- Track record of providing insight through robust technology
platforms, data, analytics, compensation systems and processes to deliver
excellent revenue operations
- Deep understanding of working in a global, multicultural
organisation including managing a team of direct reports remotely in
different time zones
- A thoughtful systematic approach, skill in measuring,
identifying and delivering systems and processes that ensure repeatable,
scalable outcomes
- Comfort with commercial pressure, and the ability to put
revenue teams under appropriate performance pressure
- Organisational skills and the ability to interact and work
with stakeholders within all levels of the organisation
- Communication and negotiation skills to achieve buy-in to
priorities from key stakeholders
- Fluent in business English (written and spoken)
- Willingness to travel internationally up to 4 times a year for
company events
How To Apply
