Responsibilities
- You will be the LCL product expert to
support the business with sales/contracting/proposals best practices and
capabilities including interaction and onsite visits with customers.
- You will drive Area solution product
development and salesforce/ lead generation enhancement initiatives based
on Kenya + East Africa customer / market requirements as well as
productivity improvement initiatives.
- You will provide input on service
elements and drives network development from country perspective.
- You will map and profile customers in the
key trade lanes.
- You will prioritize top customers in the
lanes based on their business potential.
- You will map developments with each
customer and devise action plans.
- You will ensure due attention to new
opportunity.
- You will actively participate with the
product teams (origin and destination) to understand, discuss, and develop
solutions to facilitate target growth on the key trade lanes.
- You will ensure RFQ/RFPs are received and
attended on time and support RFQ teams for successful closure.
- You will organize and lead meetings/calls
with new customers as part of the onboarding process.
- You will establish SOP’s and KPI’s
- You will ensure the onboarding timelines
and ensure that deadlines are met.
- You will create business case notes for
every win and sends them along with the SOP to the respective regions’
product managers.
- You will improve the development of
existing LCL products as well as resolve customer issues.
- You will be conducting market research
and analyzing industry trends.
- You will be collaborating with the Sales
team and Product Head.
Qualifications
- Bachelor’s Degree or equivalent
experience/qualification
- Must have an understanding of Ocean
Product within a freight forwarding environment
- 3-5 years’ related experience
We offer:
- Opportunities in a global company where
you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
How To Apply