Job Objective/Purpose
Lead the Housekeeping Department by developing and
implementing departmental objectives in line with the Avenue group’s company
policies and procedures.
Key Responsibilities
Supervise housekeeping operations such as cleaning
and maintenance whilst ensuring compliance with all housekeeping policies,
procedures, standards, and satisfaction of clients’ needs
Responsible for cleanliness, orderliness and
appearance of the entire Hospital. Ensure excellence in housekeeping
sanitation, safety, comfort, and aesthetics for clients and guests.
Inspect all areas and take corrective measures to
meet Avenue’s Standards in terms of cleanliness, maintenance, and supply.
Maintain an inventory of the furniture, linen, uniforms and movable equipment and other fixed assets in the patient holding areas, offices, and related premises and to ensure they are regularly checked.
Inspect and approve all supply requisitions for the
housekeeping department, and to maintain par stock, inventory control, and
cost-control procedures for all materials.
Select, train, develop, schedule, and manage the
performance of direct and indirect subordinates to ensure the efficient running
of housekeeping operations.
Manage cleaning supplies, linen inventory and guest
supplies and the ordering of supplies as necessary to meet quality standards
and hospital business needs.
Ensure the provision of proper uniforms for all
staff.
Participate in all refurbish and renovation projects
planning, execution, and final set up including snag lists
Ensure that client facing areas, offices and guest
facilities are made as per company standard.
Prepare the annual budget and manning guide and
manage the housekeeping department within budgetary guidelines
Coordinate and oversee pest eradication activities.
Plan & organize decoration for special functions
and festive seasons.
Accomplish a set of administrative duties such as
leading and attending meetings, writing reports and memos, and other specific
duties related to the job function.
Plan, control and supervise Horticultural activities.
Attending and resolving guest complaints.
Daily inspection of public areas and employee’s
locker rooms.
Coordinating the preventive maintenance schedule of
all non-clinical equipment and areas.
Any other duty as may be assigned from time to time
by your immediate supervisor in line with the needs of the business
Person Specification
Higher diploma/ Bachelor’s degree in Hospitality or
Hotel Management
3+ years’ experience in a housekeeping senior
management position, in a 4 star or 5 Star Hotel setting
Operational knowledge of housekeeping and laundry
equipment and chemicals
Strong interpersonal and communication skills
Attention to detail
Result Oriented
Customer focus
How To Apply