To provide strategic leadership in business development in line with bank’s overall strategy. The role responsible in leading the Credit Risk Manager, Relationship Manager -Business, and the Operations & Service Managers in meeting business developments strategic targets and responsible in establishing and maintaining key relationships with stake holders in the achievement of the Bank’s strategic goals.
- Active member of the Banks leadership, contributing to
strategic, long, medium- and short-term plans aimed at achieving the bank
and departmental objectives. Communicate and articulate the business
strategy of the Bank to all stakeholders and keep staff engaged and
focused on the business developments goals.
Responsibilities
Financial Management
- Spearhead the development of the annual and quarterly
financial plans and budgets for the branch.
- Direct the Branch’s overall effort in growing business in
optimum proportions to achieve set targets.
- Develop and deepen relationships with existing and potential
customers. Identify and disseminate market opportunities and information
to guide business development efforts and product development.
- Conduct regular business visits both to clients of the Bank,
prospects and branch/affiliates of the Bank.
- Maintain a sustainable, profitable and high-quality balance
sheet.
- Cost management –enforce cost optimization of the resources.
- Continuously review business case for all products and the
branch to ensure that all products and Sectors/Segments contribute
positively to the strategic goals of the Bank.
Market & Customer Service
- Act as the Banks’s brand ambassador.
- Participate in development & execution of strategies that
build the Equity brand and endear it to its chosen markets.
- Position Equity Bank Kenya as a preferred Bank.
- Ensure full adherence to the Bank’s customer service chatter.
- Increase market share in line with strategic ambitions and in
a profitable, ethical, and sustainable manner.
Audit Risk & Compliance
- Custodian and enforcement of policies and procedures from
regulatory authorities, Equity bank and other stakeholders.
- Put in place effective Business Continuity plan
- Ensure audit and risk rating for the business unit improves
and is within set thresholds as per the key performance indicators
communicated sometimes.
- Communicate and articulate the Bank’s risk and control
environment to the unit staff and ensure good appreciation of the same
People Management
- Maintain the appropriate number and caliber human resource to
deliver exceptional service, achieve targets and maximize the business’
efficiency and effectiveness.
- Manage succession at all levels and strive to have competent
successors for every key position in the branch with the aim of efficient
business continuity and cost management.
- Mentor and coach staff to build their capacity to perform the
roles assigned to them.
- Provide career guidance and avail learning opportunities and
assignments to enhance engagement and career progression.
- Maintain high morale and motivated staff in the branch
- Set performance expectations and conduct performance
management evaluations promptly to ensure superior performance levels are
maintained.
- Adhere to HR policies in the management of employees.
Performance & Reporting
- Optimize the use of the Bank’s Management Information System
for staff performance management.
- Ensure optimum segmentation of the Bank’s client database and
targeted marketing on the various business segments.
- Ensure data integrity is maintained regarding the database
management and adequate assignment of clientele to business units and to
relationship managers/Officers.
- Submission of relevant and timely reports to the various key
stakeholders to aid in decision making.
Qualifications
Education and Experience
- Holder of a degree (business related preferably) from a
recognized University will be desired) or its equivalent with 7 years’
experience in a managerial function
- Holder of banking professional qualifications such as ACIB or
AKIB and working experience in a multicultural environment will have an
added advantage
- Over 12 years working experience at Equity Bank/ industry,
with prior experience in both Branch operations and credit having served
in the current role for more than 5 years
Behavioral Competencies
- Is an inclusive leader with an extroverted interest in people
- Enjoys responsibility, authority and the social initiative
required by a leadership position
- Applies pressure in a charismatic way to achieve an objective
and to gain acceptance of their point of view
- Applies interpersonal skills, self-confidence, and charisma to
influence and persuade
- Is an excellent motivator, knows how to communicate and can
persuade
- Is very independent, has no difficulty accepting risks and has
a strong sense of urgency.
Leadership Style
- Display initiative and an enthusiastic, positive and
persuasive style
- Take immediate control of situations and does what it takes to
attain objectives and solve problems
- Makes decisions in a spontaneous and confident way, based on
the available information
- Is a good team leader; with a confident and “in charge”
attitude to lead the group to the completion of goals
- Encourages direct reports by delegating work, exerting
effective controls progressively towards objectives
- Exercises a lot of pressure to get projects completed.
Desired Knowledge
- Thorough understanding of the Banking industry and the
policies and procedures of the Bank
- Good knowledge of the business environment, industry
regulations and government regulations
- World class customer service skills
- Good working knowledge of MS office suite and Bank’s systems.
How To Apply
