Purpose of the Job:
The main responsibility of the
jobholder will be to Ensure growth in clientele, loan book, deposits,
non-funded income and active relationship management of Chamas.
Reports to: Branch Manager
Job Description
Recruitment of new Chama’s and
individual customers.
Deposit mobilization both from Chama
different entities and from individuals.
Appraise loan proposals for Chama
customers and submit for review, approval and disbursement
Customer portfolio management
Maintaining quality loan book
Attending to Chama meetings to cascade
bank products and services
Cross-selling of other bank products
and services
Liaison with the communities including barazas to bring Rafiki bank brand awareness
Respond to queries related to Chama
business and timely resolving of customer issues.
Offering good customer service to all
clients.
Any other official duties that may be
assigned from time to time
Knowledge; Skills and Experience required
for this Role
Bachelor’s degree in a business
related field
1-2 years’ experience
MS Office
Interpersonal skills
Organization and planning skill
Networking skills
Attention to details
Analytical skills
Integrity
Confidentiality
Negotiation skills
Presentation skills
How To Apply
Interested candidates are requested to
send their cover letter and CV to hr@rafiki.co.ke quoting
the position applied for on the e-mail subject on or before 5th February 2024 at 5:00 pm.
Note: “Only shortlisted candidates shall
be contacted”