Job Summary
Reporting to Senior Student Affairs Officer,
the job holder will provide administrative duties in coordination with the
International Students Office (ISO) and other departments in the university..
Key Responsibilities/Tasks
Coordinate day-to-day administrative
support operations of the Office of International Students Office, which
include responsibilities, such as but not limited to:
Assisting and directing callers,
visitors, students and faculty.
Scheduling appointments.
Preparing and posting all
announcements involved in ISO office.
Ordering Office supplies.
Coordinate with Senior Student Affairs Officer (International Students) in conducting orientation for newly admitted international students, alongside the local students.
Provide advising on areas such as
cultural adaptation, health, travel, immigration and other personal issues that
might affect international students’ status in Kenya, including being able to
make appropriate referrals where necessary.
Assist in handling materials and
mailings with exchange partner institutions.
Coordinate travel arrangements and
assist in handling itineraries for students participating in Exchange &
Study Abroad programs.
Accompany Exchange & Study Abroad
students on planned excursions (if need be).
Maintain accurate profiles of all
international students as well as for Exchange & Study-Abroad Programs.
Do research on websites on information
of other institutions abroad with the aim of expanding Exchange & Study
Abroad programs.
Review and update information posted
on the website regarding international students, Exchange & Study Abroad
programs and International Students’ Handbook.
Assist in coordinating social events
and gatherings for international students.
Evaluate the on-going needs and
current issues of international students and the International Students Office
services; design and conduct student needs Assessments
Administer on-going data collection to
improve services and student retention.
Supervise and evaluate Campus Work
Study students attached to ISO office.
Exercise discretion regarding issues
that arise in absence of Senior Student Affairs Officer (International
Students), with thorough knowledge of the policies and procedures of the
University in order to resolve the issue or redirect to appropriate personnel.
Perform other duties as may be
assigned by the International Students’ Officer from time to time.
Qualifications
/Educational/Professional/experience)
A Bachelor’s degree.
2-3 years administrative support
experience.
Good computer skills, with emphasis on
Microsoft Office Suite.
Personal Attributes & Competencies
Possess the proficiency and knowledge
of principles to provide high-quality customer and personal services to both
internal and external customers of the university.
Excellent interpersonal and
communication skills.
An interest in International affairs
and good international exposure.
Open minded.
Good organizational and administration
skills.
Willingness to work with students from
all parts of the world.
Ability to work independently.
Must be a team player.
How To Apply
If you have the requisite
qualifications and experience and desire to work as a team member in a modern,
progressive, international, and multicultural institution where you can make a
difference, please apply indicating in the subject line of the email address ‘Director
of Research, Contracts and Grants’. Interested applicants must provide a cover
letter and a current CV, certified copies of educational certificates and
transcripts, names and addresses of three referees, current salary and benefits,
telephone and e-mail contacts by 5.00pm, Tuesday, February 6, 2024 to:
Director Administration,
United States International University – Africa,
P. O. Box 14634-00800, Nairobi, Kenya
Email: jobs-dvcasa@usiu.ac.ke
