Duties
The Immigrant Visa (IV)
Assistant is responsible for all aspects of processing immigrant visas. This
includes in-person intake and customer service to immigrant visa applicants, as
well as US citizen and foreign clients; collects applicant and petitioner
documentation and prepares cases for officers to conduct interviews and
adjudication; administers the online IV appointment system, communicating with
applicants, petitioners, and legal representatives on immigrant visa related
issues; data entry into the computerized consular systems; performs quality
assurance and printing of authorized visas; flags suspect documents or other
fraud indicators for the Consular Officer and Fraud Prevention Unit staff, as
appropriate; and maintains physical and electronic records, including sensitive
PII, by Department’s Disposition schedule and Consular Records policies. The
job holder is fully cross-trained to function in any role as required by visa
demand and scheduling.
Qualifications and
Evaluations
Experience:
Minimum two years of
experience involving the application of regulations and law, extensive public
contact, customer service, and/or problem-solving experience is required.
Job Knowledge:
Good understanding of
local governmental organizations, immigration law and practices, and cultural
and social practices.
Education Requirements:
Completion of two years of
college or university studies is required.
Language:
Level 4 proficiency in
English (Fluent, Reading/Speaking/Writing) is required; (This may be tested)
Level 4 proficiency in one of the languages including Kiswahili, Somali,
French, and/or Kirundi (Fluent, Reading/Speaking/Writing) also required.
EQUAL EMPLOYMENT OPPORTUNITY
(EEO):
The U.S. Mission provides equal opportunity and fair and equitable treatment in
employment to all people without regard to race, color, religion, sex, national
origin, age, disability, political affiliation,
Skills & Abilities
Intermediate knowledge of
MS Word, and Outlook and basic knowledge of MS Excel and PowerPoint are
required.
Must be able to perform
work with accuracy at a quick, rapid pace.
Must be able to deal
effectively with the public, exercise tact, and be able to work under
continuous pressure and time constraints.
Must demonstrate attention
to detail, ability to work effectively as a member of a team as well as
independently with minimal supervision, and strong interpersonal skills.
Must have good skills for
drafting written correspondence in both English and local languages.
Must be able to apply good
judgment in evaluating evidence, protecting sensitive information, and applying
regulations correctly.
Qualifications:
All applicants under
consideration will be required to pass medical and security certifications.
How To Apply
Apply before or on 29th Jan
2024
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