Reporting To: HR/Admin
Industry: Legal
Gross Salary: Ksh 97,587
Role Summary
Our client is looking to hire a Front
Office & Client Services Administrator to serve as the first point of contact for clients
and visitors, ensuring a professional and seamless front office experience. The
role also provides critical administrative and registry support, maintaining
efficient file management systems and contributing to overall office
operations.
This position requires a detail-oriented,
service-driven individual with strong organizational skills and the ability to
manage both client-facing and back-office responsibilities effectively.
Key
Responsibilities
Front Office & Client Experience
- Manage the reception desk, welcoming clients and
visitors in a professional and courteous manner.
- Handle incoming calls, inquiries, and client
coordination efficiently.
- Ensure a high standard of client service and
uphold the firm’s professional image at all times.
Administrative & Registry Support
- Support daily file management processes,
including opening and maintaining client case files.
- Assist with file retrieval from the registry as
requested by advocates and legal staff.
- Update and maintain accurate file movement and
“bring-up” schedules within the system.
- Ensure proper filing, organization, and
integrity of registry records, including identifying and correcting
misfiled documents.
- Generate and manage file closure documentation
and maintain closure logs.
Database & Systems Management
- Maintain accurate data entry across internal
systems (e.g., Wakili system)
- Ensure proper record-keeping and database
integrity.
- Support reporting and tracking of file movement
and status.
Office Operations & Support
- Assist in office setup, relocations, and
operational transitions.
- Manage and monitor office inventory, including
supplies and materials.
- Provide general administrative support to legal
secretaries and clerks as needed.
- Perform any other duties as may be assigned from
time to time in line with the role and organizational objectives.
Qualifications
& Experience
- Diploma or Degree in Business Administration,
Office Management, or related field.
- Minimum of 4 to 5 years of experience in front
office, administration, or customer service roles.
- Experience in a legal or professional services
environment is an added advantage.
- Proficiency in Microsoft Office and database
systems.
Key
Competencies
- Strong client service orientation and
professional communication skills.
- High attention to detail and organizational
ability.
- Working knowledge of administrative systems and
databases.
- Ability to multitask and manage competing
priorities.
- Integrity and confidentiality in handling
sensitive information.
How to
Apply
If you are up to the challenge and possess the
necessary qualifications and experience, please send your CV only quoting the
job title in the email subject (Front Office & Client Services
Administrator – Legal) to jobs@corporatestaffing.co.ke before 20th April 2026
NB: Only
shortlisted candidates will be contacted. If you do not receive any
communication from us within two weeks of your application, kindly consider
your application unsuccessful. We appreciate your interest and thank you for
applying
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