Job Title: Senior
Sales Executive
Hiring Organization: Optimise
Outsourcing Ltd
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Service
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 01/18/2024
Reports to: Sales Team Manager,
About
Us:
Optimise
Outsourcing Ltd is looking for an outgoing, dynamic Sales Executive to offer
inbound and outbound sales support to the company’s sales targets and
strategy.. We pride ourselves on our commitment to customer satisfaction, and
our Sales team plays a vital role in achieving this goal. As a Senior Customer
Sales Executive, you will be at the forefront of our sales efforts, responsible
for converting both outbound and inbound leads into satisfied customers.
Key Responsibilities:
Lead
Conversion: Proactively reach out to outbound leads through various
communication channels (phone, email, social media) to nurture relationships,
understand their needs, and convert them into paying customers.
Inbound
Sales: Respond promptly and effectively to inbound inquiries and leads,
providing product information, addressing customer questions, and guiding
prospects through the sales process.
Product
Knowledge: Develop a deep understanding of our products or services to
effectively communicate their features, benefits, and value propositions to
potential customers.
Sales
Strategy: Collaborate with the Sales Team Manager to develop and execute sales
strategies, including identifying target markets, customer segments, and
competitive positioning.
Customer
Relationship Management: Build and maintain strong, long-lasting customer
relationships by ensuring exceptional service and addressing customer concerns
or issues promptly.
Sales
Metrics: Meet and exceed sales targets and performance metrics, such as
conversion rates, revenue targets, and customer acquisition goals.
Market
Research: Stay updated on industry trends, competitor activities, and market
dynamics to identify opportunities for improvement and growth.
Sales
Documentation: Maintain accurate records of all sales activities, including
customer interactions, sales calls, and progress updates in the CRM system.
Sales
Support: Collaborate with the Marketing and Customer Service teams to ensure a
seamless customer experience from initial contact to post-sale support.
Feedback
Loop: Provide valuable feedback from customer interactions to inform product
development and marketing efforts.
Qualifications:
Proven
experience in outbound and inbound sales, preferably in retail.
Strong
communication and interpersonal skills.
Excellent
negotiation and closing skills.
Ability
to work independently and as part of a team.
Proficiency
in CRM software and Microsoft Office Suite.
Self-motivated
with a results-driven attitude.
Adaptability
to a fast-paced environment.
Exceptional
time management and organisational abilities.
Benefits:
Competitive
salary with commission and bonus opportunities.
Ongoing
professional development and training opportunities.
Collaborative
and inclusive work environment.
Opportunities
for career advancement within the organisation.
How to
Apply:
If you
believe that you fit the role and are up for the task, kindly use the link
below to apply for the position.
https://assessment.testgorilla.com/testtaker/publicinvitation/e32cb15d-184d-46f5-a0c1-1a5884f2df1c
