Administration Assistant (Events Management)
JOB PURPOSE
- To deliver a wide range of administrative processes and
activities for a specific professional area of work, to facilitate
effective service delivery
Key Responsibilities
(not all-inclusive)
- Coordinates with the Travel Management Company and/ or
Procurement team to book events, Conference Facilities and Hotel rooms.
- Guide staff requesting Event bookings on the right procedures
to follow.
- Respond to Event Management queries and provide timely and
accurate guidance.
- Manage and maintain records and databases related to Events
Management, to ensure information is organized and readily available for
staff.
- Give feedback to Business Support assistants on new
procedures related to Events Management, and support on issues that they
may have.
- Follow with the Travel Management company on any issues
raised, or documented lack of customer service.
- Maintain relationships with a range of individuals through
provision of business support to assist in information sharing and service
delivery to staff.
- Proof-read reports, documentation, correspondence, etc.,
making changes in line with established guidelines where appropriate.
- Contribute to improvement of business procedures and
processes.
- Collect and perform basic analysis of data to contribute to
quality business information management.
- Provide guidance to junior colleagues in performing their
duties.
- Provide inputs to routine methods and practices in own area
of work, to support the office
- Continuous improvement of services provided
- Will be required to take on additional responsibilities in
the field of facilities, transport, and contract management in the absence
of the focal point.
- Other as required.
Qualifications
- Education: Completion of secondary school education. A
post-secondary certificate in the related functional area is desirable.
- Language: Fluency (level C) in English language
- Experience: Five (5) years of progressively responsible
experience in in the area of administration and a minimum of two (2) years
in a similar role is desirable.
Knowledge and skills:
- Has demonstrated an ability to perform all routine
administrative activities in line with WFPs operating standards through
day to day work
- Has supported in providing ad-hoc guidance to new staff
members
- Has Knowledge of working with an Events Management Company.
How to Apply
