Host / Hostess
What is in it for you:
Employee benefit card offering
discounted rates in Accor worldwide
Learning programs through our
Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and
grow within your property and across the world!
Ability to make a difference in the
local community through our Corporate Social Responsibility activities, like
Planet 21
What you will be doing:
Reporting to the Outlets Manager, responsibilities and
essential job functions include but are not limited to the following:
Consistently offer a professional,
friendly greeting and engaging service
Understand the Server’s tasks in the
outlet
Understand shift-end reports in the
outlet and the POS system
Assist guests regarding food and
beverage menu items in an informative and helpful way
Have knowledge of all menu items,
garnishes, contents and preparation methods
Follow outlet policies, procedures and
service standards
Follow all safety and sanitation
policies when handling food and beverage
Other duties as assigned
Your experience and skills include:
Previous service experience an asset
Previous Point of Sale System
experience an asset
Excellent communication and
organizational skills
Strong interpersonal and
problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in
a fast paced environment
Ability to work cohesively as part of
a team
Ability to focus attention on guest
needs, remaining calm and courteous at all times
Your
team and working environment:
Fairmont The Norfolk Hotel has played a leading role in
Kenya’s colorful history, and continues to be Nairobi’s finest and best-known
luxury hotel. The town and later the modern city of Nairobi grew up around
Fairmont The Norfolk hotel, which boasts 170 guest rooms and suites, and still
has its own private tropical gardens. The hotel is still the traditional
starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s
most famous meeting place, where drinks and light meals are served continuously
from morning until midnight.
Our commitment to Diversity &
Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote
diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor’s limitless
possibilities.
How to Apply
