Specialist – Monitoring Evaluation Reporting & Learning drives MERL frameworks, data analysis, and program impact evaluation, requires a Statistics/Social Sciences Degree and 4+ years MERL experience. Full-time role in Nairobi.
Reporting to the Lead, Monitoring and Evaluation, the role purpose
is as highlighted below;
The
Specialist – Monitoring, Evaluation, Reporting & Learning (MERL) will
support the Lead – Monitoring, Evaluation, Reporting & Learning in the
implementation and continuous improvement of monitoring, evaluation, reporting,
learning, research, and knowledge management systems across the Safaricom and
M-PESA Foundations’ programme portfolio. The role holder will provide technical
expertise in programme performance measurement, data management, reporting,
research, and impact assessment to ensure that Foundation programmes are
evidence-based, results-oriented, and accountable. The Specialist will support
data collection, analysis, reporting, evaluations, learning initiatives, and
knowledge management processes that inform programme improvement and strategic
decision-making.
Working
closely with programme teams, implementing partners, consultants, donors,
government agencies, and other stakeholders, the role will contribute to
strengthening organizational learning, enhancing data quality, supporting
impact assessments, and ensuring timely reporting of programme results. The
incumbent will also support the adoption of digital MERL systems, innovative
data collection methodologies, and evidence-generation initiatives that
position the Foundations as leaders in results-driven philanthropy and
sustainable development. The role will ensure compliance with Foundation
policies, donor requirements, and ISO 26000 Social Responsibility Guidelines
while promoting Safaricom’s culture of Purpose, Customer Obsession,
Collaboration, and Innovation.
Responsibilities
Monitoring, Evaluation and Impact
Measurement
Support
the development and implementation of Monitoring, Evaluation, Reporting and
Learning (MERL) frameworks across Foundation programmes.
Coordinate
programme performance tracking against agreed indicators, targets, and results
frameworks.
Support
baseline studies, evaluations, assessments, surveys, and impact measurement
exercises.
Monitor
programme outcomes and contribute to evidence-based recommendations for
programme improvement.
Maintain
programme indicator databases and performance tracking systems.
Data Management, Analytics and Quality
Assurance
Support
data collection, validation, cleaning, analysis, and reporting processes.
Maintain
programme databases and management information systems.
Develop
dashboards, scorecards, visualizations, and performance reports.
Conduct
routine data quality assessments and verification exercises.
Generate
analytical reports and insights to support programme teams and management
decision-making.
Reporting and Accountability
Coordinate
the preparation of donor, management, Board, and stakeholder reports.
Track
reporting timelines and ensure compliance with internal and external reporting
requirements.
Compile
programme performance information and support development of impact reports and
case studies.
Support
implementation of accountability and performance reporting frameworks.
Learning, Research and Knowledge
Management
Support
learning reviews, reflection meetings, learning events, and after-action
reviews.
Document
lessons learned, best practices, success stories, and programme innovations.
Coordinate
research studies, assessments, evaluations, and learning initiatives.
Support
development of knowledge products and dissemination of findings across
stakeholders.
Capacity Building and Partner Support
Provide
technical support to programme teams and implementing partners on MERL tools
and methodologies.
Support
delivery of training programmes on data management, reporting, and
results-based management.
Assist in
strengthening partner MERL systems and reporting capabilities.
Promote
the use of programme evidence in planning, implementation, and
decision-making.
Digital MERL and Innovation
Support
administration and enhancement of digital MERL platforms and databases.
Facilitate
adoption of mobile and technology-enabled data collection systems.
Support
development of automated dashboards and reporting tools.
Contribute
to innovation initiatives aimed at improving data quality, efficiency, and
learning.
Health & Safety
Uphold
the company code of conduct, policies and procedures, ensuring integrity and
accountability in every aspect of your work
All
employees have a responsibility to adhere to safety, health, and wellbeing
policies.
Core competencies, knowledge and
experience:
Analytical
Thinking: Uses data and evidence to make sound recommendations and
decisions.
Results
Orientation: Delivers quality outputs on time and achieves agreed
objectives.
Attention
to Detail: Ensures accuracy, consistency, and quality in all work.
Collaboration:
Works effectively with teams and stakeholders to achieve shared goals.
Learning
Agility: Adapts quickly and embraces new ideas, technologies, and ways of
working.
Accountability
and Integrity: Takes ownership of responsibilities and upholds high ethical
standards
Qualifications
Bachelor’s
Degree in Monitoring & Evaluation, Statistics, Economics, Data Science,
Development Studies, Public Health, Social Sciences, or a related field.
Professional
certification in Monitoring & Evaluation, Data Analytics, Project
Management, Research Methods, Statistics, or Results-Based Management will be
an added advantage.
Minimum
of 4-6 years’ relevant experience in Monitoring, Evaluation, Reporting,
Learning, Research, or Impact Measurement.
Demonstrated
experience supporting MERL systems within development, philanthropy,
sustainability, education, health, humanitarian, or social impact programmes.
Experience
in quantitative and qualitative data analysis, reporting, and programme
performance measurement.
Proficiency
in statistical and data visualization software or related platforms.
Experience
coordinating programme evaluations, surveys, research studies, and impact
assessments.
Strong
report writing, analytical, presentation, and communication skills.
Experience
working with implementing partners, consultants, donor-funded programmes, and
government stakeholders.
