Field Collection Officer conducts field-based debt recovery, requires a KCSE certificate and a valid A2 driving license, with debt recovery experience preferred. Full-time role in Nairobi.
Responsibilities
Visiting
clients with overdue cases, persuading them to make payments and ensure payment
compliance.
Repossession
of offline Bodas from clients who have failed to comply with the contractual
payment schedule and where telephone follow up and demand letters deemed in
effective.
Handle
debt recovery and asset repossession in a professional manner.
Work
closely with police officers and different government agencies on matters
regarding Mogo financed asset to ensure safe custody of our asset.
Be well
informed and up to date on new measures and laws regarding bikes and their
impact on our daily operations.
Preparation
of detailed investigation reports on missing bikes and give recommendations to
internal credit analysts on risk analysis and approvals.
Compile
reports about incidents and give recommendations on how they can be avoided in
the future.
Be
innovative on better ways of tracking and monitoring the assets.
Preparation
of weekly and monthly actual recovery reports and strategies.
Requirements
Minimum
education requirement: Kenya Certificate of Secondary Education (KCSE).
Previous
experience in debt recovery will be an added advantage.
Customer-oriented
attitude.
Must have
a driving License including A2.
Self-motivated
with willingness to take initiative and solve complex problems
Ability
to thrive in a fast-paced and sometimes high-pressure environment
Excellent
negotiation and analytical skills
Fluent in
English and Swahili.
Men are
highly encouraged to apply.
A2 DRIVING LICENSE IS A MUST
