Sales Clerk processes customer orders, manages sales documentation, and assists walk-in clients, requires a Diploma in Sales/Business Administration and 3+ years retail experience.
Key Responsibilities
- Prepare
accurate daily, weekly, monthly and quarterly sales updates: daily by
10:00 a.m.; weekly on Mondays by close of business; monthly by the 3rd of
the following month; quarterly by the 5th day of the first month of the
following quarter.
- Ensure
100% accurate data input for customer/sales-order information:
customer/project name, location, engineer, architect, developer,
installer, phone, email, quotation/invoice numbers, etc.
- Maintain
an up-to-date customer database.
- Consolidate
daily/weekly/monthly quotations, invoices, tenders, BQs and sales by
product category: Concrete & Paving Blocks, Concrete Roof Tiles,
Concrete Pipes, Eurocon products, Tile Adhesives and Waterproofing.
- Manage/retain
portfolio customers; prepare monthly briefs on client movements,
acquisitions and inactive clients.
- Conduct
monthly/quarterly customer exit surveys (template to be shared).
- Prepare
accurate monthly customer-feedback reports (template to be shared).
- Maintain
an updated customer-complaints register (template to be shared).
- Update
daily sales-dashboard metrics: salesperson/region performance,
quotations/conversions, truck turnaround, visit calls vs targets, tenders
raised/submitted and BQs.
- Generate
actionable minutes accurately and promptly and circulate for action.
- Maintain
sales files with correct labelling, zero misfiling and fast retrieval.
Key Outputs
- Annual
territory business-plan development.
- Achievement
of agreed team sales targets/outcomes.
- Customer
retention, improved relationships and quality service to existing
clientele.
- Compliance
with departmental processes/team-management routines.
- Timely,
accurate sales reports for decision-making.
- A
highly motivated field sales team.
Qualifications
- Diploma
in Business Administration or equivalent.
- 3
years’ experience in sales.
Skills & Competencies
- Detail-oriented
and organised, with strong sales/relationship-building skills
- High
sensitivity/confidentiality with internal/external customers
- High
accuracy and strong analytical ability
- Good
numeracy, problem analysis and reporting skills
- Highest
level of personal/professional integrity
How to Apply
Send your
updated CV to careers.kbcl@kenyabuilders.com by
25th September 2026. Please indicate “Job Title”.
