Front Office Manager.
Overseeing guest services, managing reception
operations, handling reservations, and maximizing room occupancy, requiring a
Hospitality Management Degree/Diploma and 5+ years experience
Key Qualifications
- Degree/Diploma
in Front Office Management
- 5+
years’ Front Office supervisory experience in a large hotel/resort Strong
people & customer care skills
- Proficient
in Micros/Hotsoft, Excel, Word, Outlook.
Key Responsibilities
- Supervise
daily front office activities (reception, reservations, concierge,
cashiering)
- Manage
rates, forecasts & yield
- Ensure
smooth check-in/out and VIP recognition
- Handle
guest complaints
- Train
and monitor front office staff performance
How to Apply
Send your Cover Letter &
CV to: hr@trianum.co.ke
Deadline: 19 September 2026