Front Office Manager Job in Kenya - Trianum Hotels

Front Office Manager.

Overseeing guest services, managing reception operations, handling reservations, and maximizing room occupancy, requiring a Hospitality Management Degree/Diploma and 5+ years experience

Key Qualifications

  • Degree/Diploma in Front Office Management
  • 5+ years’ Front Office supervisory experience in a large hotel/resort Strong people & customer care skills
  • Proficient in Micros/Hotsoft, Excel, Word, Outlook.

Key Responsibilities

  • Supervise daily front office activities (reception, reservations, concierge, cashiering)
  • Manage rates, forecasts & yield
  • Ensure smooth check-in/out and VIP recognition
  • Handle guest complaints
  • Train and monitor front office staff performance

How to Apply

Send your Cover Letter & CV tohr@trianum.co.ke

Deadline: 19 September 2026