Responsible for coordinating facility operations, managing maintenance activities, monitoring contractors, overseeing office services, maintaining facility records, and ensuring a safe and well-maintained work environment. Requires a relevant qualification in facilities management, property management, engineering, or a related field. The position is based in Nairobi and requires on-site work.
Job Ref:
ICPAK003/2026
Job Summary:
- The Facilities
Officer is responsible for managing and maintaining facilities and
services to ensure smooth and efficient operations by coordinating and
managing service providers, overseeing routine and emergency repair needs,
as well as addressing and resolving facility-related issues or complaints
from staff and tenants.
- The
Facilities Officer shall report to the Manager Facilities and perform the
following duties and responsibilities.
Key Responsibilities:
- Regularly
review and analyze daily inspection reports submitted by the maintenance
officer to identify and prioritize necessary repair and maintenance tasks.
- Monitor
and supervise facility maintenance and renovation projects, ensuring they
are completed on time, within budget, and to the required quality
standards.
- Conduct
a thorough review of daily security and observation book reports to
identify any security breaches, incidents, or areas requiring improvement.
- Regularly
review and monitor scheduled maintenance activities to ensure compliance
with contractual obligations and adherence to established maintenance
schedules and procedures.
- Monitor
stock levels in the facility store to ensure adequate supplies of
maintenance materials and equipment.
- Additionally,
review cleaning reports to assess the effectiveness of cleaning services
and identify any cleanliness concerns.
- Provide
exceptional customer service to tenants, customers, and staff while
proactively addressing and resolving facility-related issues and
complaints.
- Ensure
timely billing and collections, manage tenant accounts, and maintain
financial discipline while addressing maintenance needs.
- Conduct
daily briefings with security and cleaning supervisors to monitor
operations and address any issues.
- Ensure
that all maintenance activities comply with relevant regulations and
standards.
- Maintain
detailed records of maintenance activities and inspections.
- Support
the supply chain department in the vendor management process.
Key Competencies:
Work
Experience:
- 5
years’ relevant experience.
Qualifications
- Bachelor’s
degree in business administration, Facilities Management, Engineering
(Electrical, Civil, or Mechanical), Quantity Surveying, or a related field
Behavioural
competencies
- Planning
& Organizing skills
- Technological
Awareness
- Creativity
& Innovativeness (Pro-activeness)
- Communication
skills
- Teamwork
- Respect
and concern for others
- Customer
focus and Responsiveness
- Time
Management skills
- Transparency
and Integrity
- Respect
for Diversity
How to Apply
Interested candidates should
email their application letter accompanied with a detailed CV in PDF format
clearly indicating their current and expected salary to the following email
address Below
Send your application to fo2026@icpak.com
