Bartender Job in Kenya - Novotel

Bartender preparing and serving alcoholic and non-alcoholic beverages, requiring previous bartending experience with a Diploma in Food & Beverage, in a hospitality environment, on-site role.

Job Description

  • As a Bartender you are responsible for creating memorable experiences for our guests through preparing and serving a wide range of alcoholic and non-alcoholic beverages. This role involves maintaining a clean and organized bar area, ensuring the quality and consistency of drinks, managing inventory, and providing exceptional guest service.

Key Responsibilities:

  • Mix and serve alcoholic and non-alcoholic drinks according to recipes or guest preferences.
  • Ensure drinks are served in proper glassware with appropriate garnishes.
  • Maintain knowledge of drink recipes, new trends, and popular cocktails.
  • Greet and interact with guests in a friendly, engaging, and professional manner.
  • Take drink and food orders from guests and serve them promptly.
  • Handle guest complaints and resolve issues efficiently and courteously. Escalate issues promptly to supervisor on shift.
  • Maintain a clean and organized bar area.
  • Restock supplies (alcohol, mixers, garnishes, glassware) and ensure all inventory is properly maintained.
  • Check guest IDs to verify legal drinking age and comply with local alcohol laws.
  • Monitor and manage bar tabs, collect payments, and issue change.
  • Ensure all beverages are served responsibly, in compliance with local laws regarding alcohol service.
  • Refuse service to guests who appear intoxicated or disruptive as per internal policy.
  • Follow health and safety protocols for food and beverage handling.

Qualifications

  • Previous bartending experience required
  • Diploma in Food & Beverage or related field
  • Strong knowledge of beverages and bar service standards, cocktail preparation, presentation, and guest service expectations.
  • Good knowledge of cocktails, spirits, wines, beers, mocktails, and other alcoholic and non-alcoholic beverages.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with guests from diverse backgrounds.
  • Strong attention to detail and ability to deliver personalized, attentive, and efficient service.
  • Good knowledge of beverage ingredients, preparation methods, garnishes, glassware, and presentation standards.
  • Ability to prepare cocktails and beverages consistently while maintaining quality and service speed.
  • Ability to handle multiple tasks in a fast-paced bar and dining environment while maintaining service quality.

How to Apply

Click Here to Apply