Our client is a fast-growing logistics and freight forwarding company providing cargo transportation, customs clearance, and supply chain solutions. They are seeking a proactive and results-oriented Business Development Officer to support business growth through client acquisition, lead generation, and relationship management within the logistics and freight forwarding sector.
The
successful candidate will be responsible for identifying potential clients,
promoting the company’s services, supporting sales activities, and assisting in
the achievement of business growth targets. The ideal candidate should have a
good understanding of freight forwarding operations, customs clearance
processes, and strong business development skills
Key Responsibilities
Business
Development & Lead Generation
- Identify and pursue new business opportunities within freight
forwarding, logistics, clearing, and forwarding services.
- Generate leads through networking, referrals, cold calling, and
market research.
- Schedule client meetings and presentations to promote company
services.
- Assist in preparing quotations, proposals, and service agreements.
- Support the achievement of monthly and quarterly sales targets.
Client Relationship
Management
- Build and maintain relationships with existing and prospective
clients.
- Follow up on client inquiries and service requests.
- Ensure high levels of customer satisfaction and retention.
- Identify opportunities to upsell and cross-sell company services.
Market Research
- Monitor market trends and competitor activities.
- Gather information on potential customers and emerging business
opportunities.
- Maintain awareness of trade activities involving China, India, and
East Africa.
Operational Coordination
- Liaise with operations teams to ensure timely service delivery.
- Assist clients in understanding shipping, customs clearance, and
logistics processes.
- Ensure customer requirements are communicated effectively to
relevant departments.
Reporting
- Maintain accurate records of leads, client interactions, and sales
activities.
- Prepare weekly sales activity reports.
- Update CRM and customer databases regularly.
Requirements
- Diploma or Bachelor’s Degree in Business, Marketing, Logistics,
Supply Chain Management, International Trade, or a related field.
- Minimum of 4 years’ experience in sales, business development,
logistics, clearing and forwarding, or customer relationship management.
- Basic understanding of freight forwarding and logistics operations.
- Familiarity with KRA customs procedures and import/export processes
is an added advantage.
- Strong communication, negotiation, and relationship-building skills.
- Self-motivated and target -driven.
- Proficiency in Microsoft Office applications.
Key Competencies
- Sales and lead generation skills.
- Customer relationship management.
- Communication and presentation skills.
- Networking and business development.
- Problem-solving ability.
- Commercial awareness.
- Ability to work independently and meet targets.
How to Apply
If
you are up to the challenge and possess the necessary qualifications and
experience, please
send
your CV only quoting the job title in the email subject (Business Development Officer – Freight Forwarding) to: jobs@corporatestaffing.co.ke and
vacancies@corporatestaffing.co.ke before 31st
August 2026
NB:
Only shortlisted candidates will be contacted. If you do not receive any
communication from us within two weeks of your application, kindly consider
your application unsuccessful.
We appreciate your interest
and thank you for applying. Corporate Staffing Service never asks candidates
to pay any money or pay for tests at any stage of the recruitment
process
