Royal Mabati is hiring an Accounts Receivables Officer to manage customer invoices, monitor outstanding payments, reconcile customer accounts, and maintain accurate financial records. Experience in accounts receivable is required.
The
Accounts Receivables is responsible for ensuring accurate claims management,
posting, tracking, and reconciliation of all accounts receivable transactions.
The role holder will ensure timely invoicing, prompt follow-up of outstanding
debts, accurate allocation of customer payments, and maintenance of healthy
customer relationships in line with company credit policies and Service Level
Agreements (SLAs).
Key Responsibilities
Invoicing
& Claims Management
- Collect, verify, and organize all invoices and supporting documents
from all branches/units.
- Verify claim forms, delivery notes, and invoices against scheme
rules and company standards before dispatch.
- Approve, batch, and upload invoices into ERP/AR systems.
- Ensure accurate posting of customer invoices, debit notes, and
credit notes.
- Maintain proper backup, filing, and archival of all AR documents.
Accounts
Receivable Posting & Reconciliation
- Receive, record, and accurately allocate all customer receipts
(bank, MPESA, cheque, RTGS).
- Reconcile customer accounts monthly to ensure all transactions are
correctly posted and variances resolved.
- Investigate and resolve billing discrepancies, pricing issues, and
invoice disputes.
- Prepare and support month-end AR reconciliations and sub-ledger to
general ledger processes.
- Ensure all proof of deliveries (PODs) are attached, validated, and
updated in the register.
Credit
Control & Debt Collection
- Actively monitor the AR aging report and follow up overdue invoices.
- Engage customers, sales teams, and internal departments to resolve
payment issues.
- Ensure implementation and compliance of company credit policy.
- Follow up on co-pay collections, rejection cases, and invoice
resubmissions for corporate clients.
Customer
Relationship Management
- Maintain positive and professional relationships with customers,
distributors, and corporate accounts.
- Communicate invoice status updates, POD issues, rejections, and
resubmission timelines.
- Ensure customer complaints (returns, credit notes, POD issues) are
handled and resolved promptly.
- Support onboarding of new customers through proper documentation and
credit controls.
Reporting
& Analysis
- Prepare weekly and monthly AR reports,
- Provide data for internal and external audits and close all audit
queries.
- Prepare AR reconciliations, franchise reports, compliance reports,
and WHT/WVAT summaries.
Compliance,
Systems & Internal Controls
- Ensure adherence to financial policies, accounting standards, and
statutory requirements.
- Maintain high confidentiality and integrity of financial data.
- Use ERP systems (SAP, Tally, ERPNext, Zoho, Oracle, QuickBooks) to
post and validate entries.
- Implement process improvements to strengthen AR controls and reduce
errors.
Qualifications &
Experience
- Bachelor’s Degree in Accounting, Finance, Commerce, or related
field.
- CPA (K) or equivalent professional qualification (ACCA, CCP).
- Minimum 3 years’ experience in Accounts Receivable, preferably in
manufacturing or FMCG.
- Proficiency in TALLY, SAP, ERPNext, Zoho, Oracle, or related
accounting software.
- Strong knowledge of Kenyan tax laws (VAT, WHT, WVAT compliance).
How to Apply
