I&M Bank is hiring an Associate – Teller to handle cash transactions, provide excellent customer service, and ensure accurate daily account reconciliations.
Roles & Responsibilities
- Process customer transactions: Accurately and efficiently
handle customer deposits, withdrawals, transfers, and other banking
transactions while adhering to bank policies and procedures.
- Process in-house cheques: Verify and process in-house cheques
to ensure legitimate, accurate, and timely payments.
- Receive outward cheques, VAT and PAYE payments: Accept and
validate cheque and tax-related payments, ensuring correct documentation
and processing.
- Process Card Payments: Handle transactions and services related to
prepaid, multi-currency, and Narada cards while maintaining transaction
security.
- Carry out daily call backs and filing; Conduct transaction
verification callbacks and maintain organized records to support
compliance and operational controls.
- Cross- sell the Bank’s products: Identify customer needs and
promote suitable banking products and services to enhance customer value
and business growth.
- Handle customer enquiries: Provide prompt, professional
assistance and resolve customer questions, concerns, and service requests.
- Balance Cash Daily and Manage Cash Limits: Reconcile till cash
against system records daily and ensure compliance with approved cash
holding limits
How to Apply
