Role Description
The
Operations Coordinator, Pan-Africa,
provides day-to-day, hands-on operational support and horizontal coordination
across procurement, contracting, and logistics. The role actively tracks
actions, follows up on deliverables, and maintains accurate, complete, and
audit-ready documentation, working across the Operations team to ensure timely,
responsive, and well-coordinated operational delivery. The Operations
Coordinator, Pan-Africa reports to the Head of Operations.
Responsibilities
Procurement
& Contract Management
- Support the contracting lifecycle for consultants and service
providers, ensuring rapid mobilization and smooth execution from initial
documentation through to final signatures.
- Prepare and process complex procurement files ensuring all
documentation is technically sound, compliant, and ready for senior-level
approval.
- Serve as a primary coordination link for contractors and vendors,
facilitating clear communication and timely follow-up.
- Coordinate the preparation of accurate and compliant payment
documentation to support timely disbursements
Logistics
& Event Operations
- Support the delivery of workshops, training’s, and regional meetings
by coordinating venues, accommodation, and logistical arrangements;
- Coordinate travel logistics for staff and partners, prioritizing
safety, cost-effectiveness, and smooth end-to-end execution;
Cross-Functional
Coordination
- Support office management functions, including service provision to
facilities, administrative processes,office budget management and co
working spaces to ensure cost-effective operations.
- Work cross-functionally with HR, Finance, program teams, and
compliance functions to ensure operational activities are aligned,
efficient, and audit-ready
Collaboration
& Thought Partnership
- Engage as a supportive and collaborative partner for the entire
operations team to solve administrative challenges and streamline
unit-wide processes.
- Work alongside SRO and Officers to co-create practical, compliant
solutions that improve service delivery;
- Contribute to a culture of continuous improvement by providing
technical feedback on administrative workflows to ensure they remain lean,
transparent, and aligned with project goals.
Qualifications and
Competencies
- Bachelor’s degree in Business Administration, Operations Management,
Supply Chain, or a related field.
- 7+ years demonstrated experience in operations coordination,
including support across procurement, contracting, and/or logistics
functions.
- Relevant professional qualification or equivalent experience in
operations, procurement, logistics, business administration, or a related
field.
- Demonstrated experience supporting operations functions, including
coordination across procurement, contracting, and logistics.
- Strong organizational and documentation skills, with experience
maintaining accurate, complete, and audit-ready records in regulated or
donor-funded environments.
- Working knowledge of compliance requirements, internal controls, and
operational processes.
- Proven ability to manage multiple priorities, track actions, and
support teams to meet operational timelines in a fast-paced environment.
- Strong coordination, planning, and problem-solving skills, with the
ability to work hands-on, independently, and collaboratively within a
team.
- High attention to detail, sound judgement, and a proactive,
solutions-focused approach.
- Experience working in multi-country or partnership-based programmes
and familiarity with digital tracking or document management systems is an
advantage.
- Complete fluency in English is essential, with the ability to write
clearly and edit to a high standard; fluency or professional working
proficiency in French is an asset.
- Demonstrated commitment to WUSC’s mission of building a better world
for all young people, particularly displaced and refugee youth.
Other Requirements
- The headquarters of this initiative is located in Nairobi, Kenya;
- Based on the African continent, and must already possess the
relevant work authorizations in the country they are/will be residing in.
- The role may require travel
- Ability to work a flexible schedule.
How to Apply
