Key Responsibilities
- Developing and implementing membership
recruitment strategies;
- Overseeing development of membership quality
services and delivery to enhance loyalty, retention, and growth
- Ensuring growth in membership base and
respective incomes
- Coordinating ISK Membership Chapter Programmes
and outreach operations;
- Identifying and developing promotional avenues
to raise awareness of the Institution;
- Innovate and implement strategies for enhanced
customer service to members;
- Carrying out membership satisfaction surveys
and/or needs assessment for members in liaison with relevant departments
and identifying the right services for members satisfaction
- Carrying out research in liaison with the
Research department to identify emerging trends in membership services;
- Handling Membership complaints and disciplinary
issues in liaison with Professional Practice and Ethics Committee;
- Support the issuance of membership certificates
and certificate of good standing;
- Developing and implementing members’ welfare
programmes and activities;
- Maintaining an updated members database and
support to ensure timely subscriptions payments and arrears clearance; and
- Performing any other lawful duties as may be
assigned.
Qualifications
- A Degree in Land Surveying
(Geospatial/Geomatics Engineering), Real Estate, Land Administration,
Education, or related fields from a recognized University;
- A post graduate Diploma in Business
Administration, communication or marketing is an added advantage;
- Being a current active member of ISK or any
other professional organization will be an added advantage;
- IT proficiency in use of MS Word, Excel, Access,
Power-point, and e-mail; and
- Seven years’ experience in a similar position in
a similar organization.
Key
competencies
- Proficiency with ICT software
- Strong interpersonal, organizing and planning
skills;
- High degree of Integrity.
- Excellent customer service,
- Excellent communication skills – presentation,
verbal and written skills
- Business development skills;
How to
Apply
Interested
and qualified candidates should log onto the ISK website on www.isk.or.ke for
detailed requirements, and qualifications for the position. Interested
candidates shall submit ONLY submit a dully filled application form, and a
detailed curriculum vitae to recruitment@isk.or.ke on or before Friday
24th April 2026.
