Reporting To: HR/Admin
Industry: Legal
Gross Salary: Ksh 97,587
Role Summary
Our
client is looking to hire a Front
Office & Client Services Administrator to
serve as the first point of contact for clients and visitors, ensuring a
professional and seamless front office experience. The role also provides
critical administrative and registry support, maintaining efficient file
management systems and contributing to overall office operations.
This
position requires a detail-oriented, service-driven individual with strong
organizational skills and the ability to manage both client-facing and
back-office responsibilities effectively.
Key Responsibilities
Front
Office & Client Experience
- Manage the reception desk, welcoming clients and visitors in a
professional and courteous manner.
- Handle incoming calls, inquiries, and client coordination
efficiently.
- Ensure a high standard of client service and uphold the firm’s
professional image at all times.
Administrative
& Registry Support
- Support daily file management processes, including opening and
maintaining client case files.
- Assist with file retrieval from the registry as requested by
advocates and legal staff.
- Update and maintain accurate file movement and “bring-up” schedules
within the system.
- Ensure proper filing, organization, and integrity of registry
records, including identifying and correcting misfiled documents.
- Generate and manage file closure documentation and maintain closure
logs.
Database
& Systems Management
- Maintain accurate data entry across internal systems (e.g., Wakili
system)
- Ensure proper record-keeping and database integrity.
- Support reporting and tracking of file movement and status.
Office
Operations & Support
- Assist in office setup, relocations, and operational transitions.
- Manage and monitor office inventory, including supplies and
materials.
- Provide general administrative support to legal secretaries and
clerks as needed.
- Perform any other duties as may be assigned from time to time in
line with the role and organizational objectives.
Qualifications &
Experience
- Diploma or Degree in Business Administration, Office Management, or
related field.
- Minimum of 4 to 5 years of experience in front office,
administration, or customer service roles.
- Experience in a legal or professional services environment is an
added advantage.
- Proficiency in Microsoft Office and database systems.
Key Competencies
- Strong client service orientation and professional communication
skills.
- High attention to detail and organizational ability.
- Working knowledge of administrative systems and databases.
- Ability to multitask and manage competing priorities.
- Integrity and confidentiality in handling sensitive information.
How to Apply
If
you are up to the challenge and possess the necessary qualifications and
experience, please send your CV only quoting the job title in the email subject (Front
Office & Client Services Administrator – Legal) to jobs@corporatestaffing.co.ke before 20th
April 2026
NB: Only
shortlisted candidates will be contacted. If you do not receive any
communication from us within two weeks of your application, kindly consider
your application unsuccessful. We appreciate your interest and thank you for
applying
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