Qualifications
- Bachelor’s degree or Diploma in Tourism,
Hospitality, or a related field.
- Minimum 1 year of experience in reservations for
a safari tour company and tour operations.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office and familiarity
with booking systems.
- Attention to deatail, multitasking ability, and
customer-first approach.
- Knowledge of East Africa destinations is a plus.
Key Responsibilities
- Support in processing and confirming flights
reservations, hotels, and activities.
- Liaise with hotels, airlines, and service
providers to ensure availability and smooth delivery.
- Assist in issuing hotel vouchers, itineraries,
quotations, invoices, and booking confirmations to sales team.
- Assist the sales team in creating itineraries
based on client needs.
- Address booking changes, cancellations, special
requests, and emergency support.
- Collaborate with Sales, Operations, and Finance
teams to align bookings with company processes.
- Assist in keeping up-to-date digital and
physical files for all reservations and related documents.
- Monitor service standards, gather feedback, and
help improve the process.
How to
Apply
Send your CV to: info@bobuafrica.com
