We are seeking a versatile and proactive Receptionist / Front Office Assistant to serve as the first point of contact for our organization. This is a “hybrid” role designed for a professional who possesses a background in agricultural/biological sciences and a passion for customer engagement. The Receptionist / Front Office Assistant will be responsible for managing the front desk, handling visitors, coordinating communication, supporting basic sales activities, and ensuring a welcoming and organized office environment.
Key Responsibilities
- Greet, attend to, and direct visitors and
clients to the respective offices with a high degree of professionalism.
- Manage all social media platform correspondences
(WhatsApp, Facebook, Instagram, X) and website inquiries with timely and
helpful responses.
- Identify sales opportunities from walk-in
customers and existing clients to grow business volume.
- Facilitate hospitality for staff and
stakeholders by preparing and serving office tea and refreshments
- Ensure the office, equipment, and apparatus are
cleaned and orderly
- Manage incoming and outgoing calls via a
multi-line switchboard; handle physical mail and official correspondences.
- Manage the filing system, scanning,
photocopying, and binding of documents to ensure proper records
management.
- Perform any other duties as may be assigned from
time to time
Requirements
- Diploma in Agriculture, Environmental Studies,
Diary Science & Technology, Animal Health, Soil Science, or a related
field from a recognized institution
- Certificate in Business, Customer Service, PR,
or Administration is an added advantage
- At least 2–3 years’ relevant work experience in
a similar role
- Computer literate with working knowledge of MS
Word and Excel
- Certificate of Good Conduct
- Digital marketing skills are an added advantage
- Valid driving or motorcycle licence is an added
advantage
How to Apply
Interested
and qualified candidates should forward their CV to: jobs@nexusstaffingsolutions.co.ke using the position as subject of email.
