This role provides support to the Managing Director on day-to-day deliverables, prepares presentations and reports for MD. The role involves building and maintaining relationships with Exco, senior management, Board Members, OMK Exco Members and other key stakeholders both within and outside the broader Group.
This
role requires a flexible self-driven person comfortable with ambiguity and with
a very strong can-do attitude. A high level of integrity, maturity and
confidentiality is required. The incumbent is individually accountable for
achieving results through own efforts.
Stakeholders:
Faulu MD, Board of Directors, Exco, Regulators, Service Providers, OMK Group,
other staff members etc.
Key
Measurable Goals
Relationship Building
- Builds and maintains relationships with
executives and senior management
- High level of contact with external parties,
stakeholders and clients as required
Communication and Engagement
- Prepares reports, presentations, speeches, etc.
for the MD
- Leads the project management of key events on
behalf of the MD
- Hosting internal and external guests e.g. OMAR
& OMEA
Administration & Support
- Performs administrative duties for an executive
which includes scheduling meetings, international conference calls,
preparing agendas, taking minutes, and making travel arrangements for the
CEO and for international visitors as and when required
- Prepares presentations with little input from
senior
- Responsible for ensuring relevant matters are
included on board and Business Council agendas
- Investigate and research various ad-hoc
business-issues
- Respond timeously and professionally to a
variety of ad hoc projects, business issues, client requests and
stakeholder requests, etc. that impact across the organization
- Follow up on assigned actions, deliverables, and
projects to ensure closure within the agreed timelines
Personal Effectiveness
- Accountable for service delivery through own
efforts
- Individually accountable for managing own time,
tasks, and output quality
- Making increased contributions by broadening
individual skills
- Collaborate effectively with others to achieve
personal results
- Accepts and lives the company values
Key
Responsibilities
- Ensure MD is equipped with necessary
documentation to proceed with meetings
- Liaise with various key stakeholders to resolve
queries/complaints raised by both internal and external clients as well as
suppliers
- Manage any outstanding/ escalated issues that
affect the business
- Monitor, analyze and recommend solutions to
resolve client service issues
- Drive the production and delivery of monthly
reports to the OMK group and OMA
- Support delivery of strategic initiatives, via
development of trackers to ensure delivery of initiatives within the
agreed timelines
- Represent the executive on certain ad hoc
projects, meetings and events as required
- Investigate and research various ad-hoc
business-issues as and when the need arises
- Respond timeously and professionally to a
variety of ad hoc projects, business issues, client requests and
stakeholder requests, etc. that impact across the organization
- Co-ordinate meetings / external events including
the scheduling of the sessions, sourcing of guest speakers and other
meeting logistics
- Ensure relevant matters are included on
committee agendas i.e. Board, Business Council etc.
- Communicate and escalate important issues within
the business appropriately
- Negotiate with suppliers and venue coordinators
for events related to the MD’s office and ensure cost efficiencies are
maintained across the board including travel and orders placed
- Consider any Risk factors that may affect the
businesses’ ability to meet budgets and sales targets
- Builds and maintains relationships with Board
Members, executives and senior management
- High level of contact with external parties,
stakeholders and clients as required
- Manage small to medium scale projects and
represent the executive on project committees
Skills,
Knowledge & Competencies
Knowledge and Skills
- A self-starter, showing strong action
orientation, with excellent organizational, planning and prioritizing
skills
- Good interpersonal skills
- Ability to work in a team and independently
- Assuming responsibility and accountability for
the successful completion of tasks and maintain a high standard of
excellence
- Attention to detail
- Be reliable, have integrity and display a
professional approach
- Display a high level of accuracy in his/her work
and be able to perform under pressure
- Excellent communication skills (written and
verbal)
- Initiating action
- Maintain confidentiality of all information,
both from internal and external sources
- Strong ability to build and maintain
relationships and networks
- Strong project management
- Skills/ability to see projects completed
Competencies Required
- Ability to multitask
- Confidentiality
- Composure
- Ability to work under pressure and to meet
deadlines
Qualifications
& Experience
Education
- First Degree in Business Administration or
related field
Additional Qualifications/Experience (Preferred, Not
A Requirement)
- Master’s degree
Experience
- 3 to 5 years Job Related Experience.
- Experience in stakeholder management and
liaising at a Senior Management & Board level.
How to
Apply
