Job Purpose:
The role
entails processing of remittances, clearing and all other customer instructions
in a timely and efficient manner in line with laid down procedures to offer
best service experience.
Key
Responsibilities:
- Carefully vet and process cheques, ensuring
accuracy and completeness.
- Scan and correct cheques, notify stakeholders of
in-house cheque statuses.
- Reconcile outward cheques, ensuring accuracy
against reports.
- Confirm rates with treasury as needed before
processing.
- Accurately process DMS instructions within SLA,
minimizing errors.
- Accurately process salaries and EFTs,
reconciling accounts.
- Manage standing orders and remittances on time.
- Handle direct debit payments efficiently.
- Timely and accurate processing of internal
transfers
- Address customer calls, queries, and complaints
efficiently, resolving issues and promoting cross-selling initiatives.
Academic Qualifications:
- Bachelor’s degree in business, Banking or
related field.
Work
Experience.
At least
one (1) year relevant experience in a similar role in a similar sized
organization.
Skills & Attributes
- Planning & Organizational skills
- Analytical skills and attention to detail
- Strong oral and written communication skills
- Interpersonal skills to manage stakeholders at
all levels
- Ethics and integrity
- Excellent judgment and analytical abilities and
impeccable integrity.
- Strong commercial awareness and an ability to
connect to business goals
How to
Apply
